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Customer Service Representative

4 weeks ago


Manchester, New Hampshire, United States Dave & Buster Full time
Job Title: Gaming Support Specialist

About the Role:

At Dave & Buster's, we're looking for a skilled Gaming Support Specialist to join our team. As a key member of our Midway team, you'll be responsible for ensuring the smooth operation of our games and technical equipment.

Key Responsibilities:

- Provide exceptional customer service to our guests, responding to their needs and resolving any issues promptly.

- Perform routine maintenance and repairs on our games and technical equipment, ensuring they're in good working order.

- Assist with the loading and refilling of tickets in redemption games, ensuring all ticket storage areas are secure.

- Maintain a clean and organized Midway area, restocking supplies and conducting inventory as needed.

- Collaborate with other team members to achieve our goals and provide a positive guest experience.

Requirements:

- High school diploma or equivalent required.

- Previous experience in customer service or a related field preferred.

- Ability to work a flexible schedule, including days, nights, and weekends.

- Strong communication and problem-solving skills.

What We Offer:

- Competitive hourly rate: $16.5 - $20 per hour.

- Opportunities for career growth and development.

- A fun and dynamic work environment.

Equal Opportunity Employer:

Dave & Buster's is an equal opportunity employer and participates in E-Verify in states where required.