Customer Service Representative
1 week ago
About the Role:
At Dave & Buster's, we're looking for a skilled Gaming Support Specialist to join our team. As a key member of our Midway team, you'll be responsible for ensuring the smooth operation of our games and technical equipment.
Key Responsibilities:
- Provide exceptional customer service to our guests, responding to their needs and resolving any issues promptly.
- Perform routine maintenance and repairs on our games and technical equipment, ensuring they're in good working order.
- Assist with the loading and refilling of tickets in redemption games, ensuring all ticket storage areas are secure.
- Maintain a clean and organized Midway area, restocking supplies and conducting inventory as needed.
- Collaborate with other team members to achieve our goals and provide a positive guest experience.
Requirements:
- High school diploma or equivalent required.
- Previous experience in customer service or a related field preferred.
- Ability to work a flexible schedule, including days, nights, and weekends.
- Strong communication and problem-solving skills.
What We Offer:
- Competitive hourly rate: $16.5 - $20 per hour.
- Opportunities for career growth and development.
- A fun and dynamic work environment.
Equal Opportunity Employer:
Dave & Buster's is an equal opportunity employer and participates in E-Verify in states where required.
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