Information Technology Support Technician
1 week ago
IT Support Technician – Key Responsibilities:
🔧 Deskside Support
- Onsite support for hardware (PCs, laptops, peripherals)
- Troubleshooting software issues
🖥️ Device Imaging & Configuration
- Set up and configure new devices
- Remote collaboration with the ADSL L2 team
🔄 OEM Warranty Repair Coordination
- Manage warranty repairs with Original Equipment Manufacturers (OEM)
- Oversee spare parts and loaner inventory
💻 Software Installation
- Remote software installations
- Onsite assistance for failed installations
🖨️ Printer Support (L1)
- Replace consumables
- Escalate issues to OEM or Managed Print Services (MPS) provider
👥 Hands-On Support (Dispatch)
- Provide on-the-ground support for remote teams
- Assist with meeting room setups and other technical needs
📞 IP Telephony Support
- Offer hands-on support for IP telephony-related issues
- Coordinate with remote teams for break-fix incidents
Minimum 2 years of experience
40 dollars per hour
130 Dollars half day
240 dollars full day
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Palm Desert, United States Layers Logic IT Limited Full timeIT Support Technician – Key Responsibilities: Deskside SupportOnsite support for hardware (PCs, laptops, peripherals)Troubleshooting software issues ️ Device Imaging & ConfigurationSet up and configure new devicesRemote collaboration with the ADSL L2 team OEM Warranty Repair CoordinationManage warranty repairs with Original Equipment Manufacturers...
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