Hospitality Coordinator

1 month ago


boston, United States Forrest Solutions Full time

Partner With A Top Consulting Firm


Are you driven by the pursuit of excellence and passionate about delivering Five-Star White Glove Service? We are looking for a dynamic, proactive self-starter with a background in event planning to elevate the executive hospitality services at a leading professional services firm.


About the Role:

As a Hospitality Associate, you will be the face and voice of the Forrest Solutions brand, serving as a key ambassador who consistently delivers a memorable, high-caliber experience for our clients. Through your dedication to exceptional customer service, you will help shape positive client experiences and cultivate lasting relationships that reinforce our reputation for excellence.

K

ey Responsibilities:

  • Deliver proactive, real-time support for meetings across all office floors, ensuring every detail is meticulously managed.
  • Oversee room setups to guarantee alignment with client expectations, including lighting, supplies, and AV equipment to facilitate seamless meeting experiences.
  • Partner with vendors to coordinate catering, equipment setup, and timely removal, ensuring flawless execution of services.
  • Maintain a pristine and professional environment by collaborating closely with the clients maintenance team to uphold our high standards.
  • Respond to customer inquiries with accurate, timely, and knowledgeable responses that reflect our commitment to quality service.
  • Record and analyze data on customer interactions, room occupancy, and service metrics to inform continuous improvement initiatives.

Essential Skills:

  • Client-First Mentality: A dedication to prioritizing client needs and ensuring a memorable experience for every guest.
  • Exceptional Communication Skills: The ability to connect and adapt across various personalities and professional levels.
  • Technical Proficiency: Competence in the Microsoft Office Suite, Google Docs, and AV equipment, enabling efficient problem-solving and support.
  • Self-Motivated and Resilient: A demonstrated ability to work autonomously and thrive in a fast-paced, high-energy environment.

Experience Required:

  • Minimum of 2–3 years of experience in a client-focused, service industry role (Hospitality, Event Planning, Hotel Management), where delivering outstanding experiences is paramount.


Length of Temporary Opportunity: 4 Months

If you're ready to make a meaningful impact, enhance client experiences, and succeed in a fast-paced, professional environment, we want to hear from you. Take the next step in your career with us—apply today to join our dedicated team and elevate the standard of executive hospitality


  • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


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