Principal Content Designer

1 day ago

San Francisco, United States Aquent Full time

EXCITING PRINCIPAL CONTENT DESIGNER OPPORTUNITIES

Full Relocation Package if Needed

Our client, the largest retailer in the nation, is looking for a Principal Content Designer, who will distill complex problems into easy-to-understand experiences, creating content that is purposeful for our customers, associates, suppliers, and partners worldwide. You will create and champion the highest quality content, helping drive the development of foundational tools, frameworks, and resources that allow the team to scale efficiently and deliver excellent, consistent, and compelling work. Collaborating with design, product, and business partners, you’ll positively shape products and foster an inclusive associate experience with your artful use of voice, content best practices, and end-to-end UX strategies. You’ll employ your great strengths in storytelling to present your vision and content rationale in a compelling, convincing manner to the wider team and leadership.


We’re looking for someone with strong skills in: problem solving, facilitating working sessions, presenting to and influencing stakeholders, collaborating with other business functions. Help us identify, define, and implement solutions that go beyond words and integrate seamlessly into the lives of our users.

You’ll sweep us off our feet if you have…

  • A demonstrated track record working cross-functionally, shipping successful product copy in a fast-paced environment.
  • Experience facilitating workshops and aligning stakeholders through the use of sound rationale — finding opportunities to bring out the best in people and flex to the needs of the program by refining the messaging.
  • A deep appreciation for systems thinking and a keen understanding of information architecture, both from a design and content lens.
  • A positive mindset with a penchant for puzzles. You’re nimble and understand innately what ‘less is more’ means to the user.
  • The ability to produce great work in short timeframes, multi-task across different projects and platforms, and adapt to the ever-changing priorities of the business.

You’ll make an impact by:

  • Crafting the strategic vision for your discipline, then delivering a solution with cogent, on-brand product copy.
  • Solving complex problems with curiosity and openness.
  • Leading by doing, inspiring, coaching, and contributing to the design org’s culture.
  • Collaborating seamlessly and flexibly with cross-functional partners to drive best-in-class thinking from all parts of the organization.
  • Proactively soliciting, leveraging, and sharing design research, competitive analysis, relevant metrics/KPIs to deliver strategic, engaging, impactful communications.
  • Thinking holistically through the entire ecosystem of end users.

Preferred qualifications:

  • Degree in Communications, Journalism, Digital Design, or similar.
  • 8+ years of experience in UX content strategy/design (not product marketing).
  • A portfolio with UX case studies showcasing your craft, impact, and collaborative process.
  • Experience participating in peer reviews and working within a crit culture.

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium .More information on our awesome benefits

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

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