Outreach Administrative Coordinator

4 weeks ago

franklin, United States Gary Sinise Foundation Full time

About Gary Sinise Foundation

Established in 2011 by actor and humanitarian Gary Sinise, the Gary Sinise Foundation honors and supports our active-duty military, veterans, first responders, and their families. Through programs designed to inspire and uplift our nation’s heroes, we aim to make a meaningful difference in the lives of those who serve and sacrifice for our freedom.

Join the Gary Sinise Foundation Team

At the Gary Sinise Foundation, we support and honor our nation’s defenders. We seek individuals who recognize that freedom and security come at a cost and who are committed to serving those who answer the call to duty. We want team members whose principles and values resonate with our culture of service, commitment, and appreciation.


POSITION SUMMARY: The Outreach Administrative Coordinator at the Gary Sinise Foundation supports the Outreach Department by coordinating outreach efforts, managing administrative tasks, and building relationships with prospective, current, and past program recipients—primarily veterans and first responders. This position reports directly to the Outreach Manager and collaborates with other senior team members.


ESSENTIAL RESPONSIBILITIES: To perform this job, an individual must perform each essential function satisfactorily with or without reasonable accommodation.

Key responsibilities include, but are not limited to:


Administrative Support:

  • Handling correspondence with veterans, first responders and various veteran or first responder organizations.
  • Organize and maintain records, reports, and other documentation related to outreach programs and recipients.
  • Perform data entry, tracking, and updates in Salesforce, Monday.com and other databases.
  • Assist with the development and maintenance of departmental processes and procedures.


Outreach Coordination:

  • Collaborate with the Outreach Manager to maintain relationships between the foundation and veteran organizations.
  • Conduct introductory calls with veterans and first responders to introduce them to foundation services.
  • Manage support requests from veterans and first responders, ensuring timely and appropriate responses.
  • Develop and maintain external resources to supplement foundation support for recipients.
  • Assist senior team members in creating key performance indicators (KPIs) to measure the success of outreach efforts.


Logistical Support:

  • Create and edit travel itineraries as needed for veterans and first responders traveling on foundation business, ensuring all logistics are well-coordinated.
  • Assist in daily operations, including managing inventory and shipments of apparel and supplies for program recipients.
  • Support the Programs & Events team by coordinating event logistics, travel arrangements, and other event-related administrative tasks.


Cross-functional Collaboration:

  • Work cross-departmentally to ensure seamless service delivery and support for recipients.
  • Assist in maintaining efficient communication and coordination between departments for various outreach activities and programs.


KNOWLEDGE AND SKILLS: The requirements listed below are representative of the knowledge, skills and/or abilities required.

  • Strong organizational skills with attention to detail and ability to manage multiple tasks and deadlines.
  • Excellent interpersonal skills.
  • Team-oriented and enthusiastic, with a passion for supporting the foundation's mission.

Education and/or Experience:

  • Bachelor's degree preferred with 1-3 years of relevant experience.
  • Veteran or First Responder background is preferred but not required.
  • Bilingual (English/Spanish) is preferred but not required

Computer Skills / Technical Knowledge:

  • Advanced proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
  • Experience with Salesforce, Monday.com and managing large databases.

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