Field Service Technician

2 weeks ago

chicago, United States SDI Presence Full time

Company

SDI Presence LLC is an IT managed services provider (MSP) and consultancy that leverages its strong team presence to advance our clients to a secure digital enterprise. With a 28-year corporate resume, SDI delivers strategic managed services, IT consulting, and hybrid infrastructure solutions to optimize our clients’ technology environments. SDI is a certified Minority Business Enterprise (MBE), with a portfolio of clients that includes some of the nation’s largest airports, utilities, commercial real estate portfolios, and government agencies. SDI delivers a deep technical presence through a local delivery model to achieve customer confidence and success. Visit us at www.sdipresence.com and connect with us on Twitter and Instagram.

Although we list out what we generally look for in this job description, we are very likely missing other attributes and skills that you have that could make you a great fit but are not currently listed. The point we’re getting at is it doesn’t hurt to take a chance and apply

Summary

The Field Service Technician is responsible for the installation, service, and maintenance of computer-based integrated electronic security systems including access control, video, camera, intrusion detection, intercom, and other alarm systems. This role will be onsite 5 days a week at Midway Airport and may require compensated overtime during week or weekends to meet deadlines on projects.


Responsibilities

  • To repair, operate, install, test and troubleshoot integrated and complex electronics systems
  • Maintain electronic security systems for access control, CCTV, and Intrusion Detection
  • Installation and servicing of fire equipment, if licensed
  • Follows company policies and procedures
  • Creates documentation for project activity audit trail
  • Maintains Asset information including asset tagging
  • Troubleshoots minor problems
  • Assists in research for solutions to minor problems
  • Pursues continuous learning and shares knowledge with others

Requirements

  • Knowledge of the principles of electricity and electronics
  • Basic Understanding of Video Management Systems
  • Electronic System Installation; and troubleshooting skills
  • Basic knowledge of networking hardware
  • Must have a driver's license in good standing and be able to pass a written driving test for airport driving.
  • Required to work on call and extra hours as needed at both O'Hare and Midway Airports
  • Demonstrate good analytical capability and current technical knowledge
  • Ability to interpret and work from blueprints, drawings, and technical documentation
  • Good Interpersonal and organizational skills
  • Familiar with Microsoft Office Applications (Word, Outlook, Excel, etc.)
  • Able to interact with others in a team environment
  • Good analytic ability
  • Open-minded/willing to learn – good attitude
  • Required to work on-call and extra hours as needed
  • Must demonstrate the ability to work independently or as part of a team
  • Must pass approval procedure for IDFPR PERC
  • Must pass approval for airport badge
  • Must pass approval for Custom and Border Protection airport access


Below are the requirements to obtain a badge at O'Hare and Midway.

​​

One ID from each list below is required:​


Primary Identification​: State Drivers License or State ID or​ ​Unexpired US Passport or​​ Unexpired Foreign Passport (VISA) or​ Other (See Form I-9)

​Secondary Identification: Unexpired US Passport or​ ​Social Security Card or​ Birth Certificate or​ Marriage License or Permanent Resident Card or​ Other (See Form I-9)


Foreign Born or Non-US Citizens

Inclusion of identification documents with STA application. United States Citizenship and Immigration Services (USCIS) I9 Form –one list A document or a combination of one from List B and one from List C.

• Foreign Place of Birth –U.S. Passport, Permanent Resident Card, Employment Authorization Card, Foreign Passport, Department of State VISA, Certificate of Naturalization.

• Inclusion of USCIS Registration Number (ARN)

• Permanent Resident Card, Employment Authorization Card, Certificate of Naturalization, Certificate of Citizenship, I797 form

• TIP – if individual providing a Permanent Resident Card or Employment Authorization Card, they cannot be a U.S. Citizen. Citizenship should not be entered as USA.


Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Equal Opportunity Employer Statement

SDI Presence is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. SDI Presence makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Staffing Firms

SDI Presence does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between SDI Presence and the recruitment agency or party requesting payment of a fee.

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