IT Support Specialist

2 weeks ago


new york city manhattan beach, United States Prosum Full time

We're seeking a skilled Post Production IT Support Specialist to join our dynamic advertising team. In this role, you'll be responsible for maintaining and optimizing our post-production technology infrastructure, ensuring seamless workflow for our creative teams, and providing technical support for all digital asset management systems.


Key Responsibilities

  • Provide technical support for post-production software and hardware systems used in creative content development
  • Manage and maintain AWS Deadline render farm infrastructure, including node configuration, job scheduling, and resource optimization
  • Install, configure, and troubleshoot Cinema 4D and associated plugins across workstations and render nodes
  • Manage licensing servers for all 3D and effects software (Cinema 4D, V-Ray, Boris FX, Arnold, etc.)
  • Configure and optimize render settings for various engines (Arnold, V-Ray, Physical Renderer)
  • Manage and maintain digital asset management (DAM) systems and media storage infrastructure
  • Troubleshoot software, hardware, and network issues in a fast-paced production environment
  • Configure and support video editing workstations, rendering farms, and associated peripherals
  • Collaborate with creative teams to optimize workflow efficiency and system performance
  • Implement and maintain backup and archive solutions for creative assets
  • Support remote editing and collaboration tools for distributed creative teams
  • Monitor system performance and implement preventive maintenance measures


Required Qualifications

  • Bachelor's degree in Information Technology, Computer Science, or related field
  • 3+ years of experience in IT support within a creative/production environment
  • Strong knowledge of post-production workflows and creative software (Cinema 4D, Maya, Adobe Creative Suite, DaVinci Resolve, etc.)
  • Experience managing rendering plugins including V-Ray, Arnold, and Physical Renderer
  • Proven experience managing AWS Deadline render farm environments
  • Experience with digital asset management systems and media storage solutions
  • Proficiency in networking protocols and troubleshooting
  • Understanding of video codecs, formats, and compression techniques

Experience with render farm management and optimization


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