IT Support Specialist
2 weeks ago
We're seeking a skilled Post Production IT Support Specialist to join our dynamic advertising team. In this role, you'll be responsible for maintaining and optimizing our post-production technology infrastructure, ensuring seamless workflow for our creative teams, and providing technical support for all digital asset management systems.
Key Responsibilities
- Provide technical support for post-production software and hardware systems used in creative content development
- Manage and maintain AWS Deadline render farm infrastructure, including node configuration, job scheduling, and resource optimization
- Install, configure, and troubleshoot Cinema 4D and associated plugins across workstations and render nodes
- Manage licensing servers for all 3D and effects software (Cinema 4D, V-Ray, Boris FX, Arnold, etc.)
- Configure and optimize render settings for various engines (Arnold, V-Ray, Physical Renderer)
- Manage and maintain digital asset management (DAM) systems and media storage infrastructure
- Troubleshoot software, hardware, and network issues in a fast-paced production environment
- Configure and support video editing workstations, rendering farms, and associated peripherals
- Collaborate with creative teams to optimize workflow efficiency and system performance
- Implement and maintain backup and archive solutions for creative assets
- Support remote editing and collaboration tools for distributed creative teams
- Monitor system performance and implement preventive maintenance measures
Required Qualifications
- Bachelor's degree in Information Technology, Computer Science, or related field
- 3+ years of experience in IT support within a creative/production environment
- Strong knowledge of post-production workflows and creative software (Cinema 4D, Maya, Adobe Creative Suite, DaVinci Resolve, etc.)
- Experience managing rendering plugins including V-Ray, Arnold, and Physical Renderer
- Proven experience managing AWS Deadline render farm environments
- Experience with digital asset management systems and media storage solutions
- Proficiency in networking protocols and troubleshooting
- Understanding of video codecs, formats, and compression techniques
Experience with render farm management and optimization
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