Membership Sales Specialist

2 days ago

chicago, United States City Staffing Full time

This is a fully onsite position in Chicago, IL.


Schedule: 20 - 30 hours per week (flexible); some evenings and weekends required

Location: onsite in Hyde Park, Chicago

Duration: Direct Hire

Comp: $17 - $20/hour, plus commissions (15% on membership sales) and bonus opportunities


Our client, an assisted stretching physical therapy studio, seeks a Senior Sales Associate to join their team The ideal candidate will have exceptional communication skills and the proven ability to close on membership sales and turn prospects into loyal members


Job Responsibilities:

  • Executing high-volume outbound sales strategies, including calling and nurturing prospects and leads
  • Scheduling introductory sessions so prospective clients can experience the benefits of one-on-one assisted stretching
  • Actively listening to prospects to analyze their needs and understand their whys
  • Guiding prospects to a decision by connecting their emotional and logical needs with the benefits of joining the clinic
  • Aligning prospects to the right product and services to meet their fitness and wellness goals
  • Maintaining records in our CRM system, ensuring all interactions are captured, to nurture leads into clients
  • Consistently following up with leads and prospects by creating tasks to manage the sales funnel
  • Selling wellness and recovery tools and other retail items in studio
  • Upselling services and memberships
  • Exceeding sales KPIs and conversion rates to drive studio growth and expand the impact we can have in the community


Qualifications:

  • 2+ years and a proven track record in sales and customer service, with an ability to consistently meet or exceed sales goals and performance metrics.
  • Polite and courteous, with an innate talent for making others feel understood and valued. Able to deescalate and problem solve independently.
  • A strong listener skilled in employing various sales techniques and overcoming objections.
  • Proficient in using CRM and CMS systems, ensuring all member interactions are accurately recorded and managed.
  • Motivated by targets, with the ability to thrive within structured sales processes.
  • Always representing the studio with pride, demonstrating professionalism and dedication.


City Staffing is committed to diversity, equity, and inclusion (DEI) in all aspects of our business. As a women-owned and operated business, WBE certified, we recognize the importance of creating an inclusive and welcoming work environment for all individuals regardless of age, race, creed, color, national origin, sex, ability, marital status, gender identity and/or expression, or sexual orientation.


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