AP Executive Staffing | Assistant Director of Client Services
6 days ago
Assistant Director of Client Services
Our client is seeking a highly detail-oriented and experienced Assistant Director of Client Services to join a rapidly growing organization in the retirement plan services industry. This position offers the opportunity to work closely with leadership while managing client relationships, overseeing project management, and ensuring the highest level of customer service. The ideal candidate will be a proactive and independent professional with a strong background in finance, HR, or project management, and a keen attention to detail. The Assistant Director will play a crucial role in delivering timely and accurate administrative support for 401k, 403b, and defined benefit pension plans. This is a great opportunity for someone looking to grow in a dynamic environment while enjoying a robust work-life balance and career development opportunities.
The salary is $75-90K DOE. This position is on-site M-F in Amherst, NY.
Responsibilities:
- Lead the onboarding process for new clients, ensuring seamless implementation and timely delivery of services.
- Manage issue resolution when problems arise with external service providers, ensuring minimal disruption.
- Provide exceptional customer service as a primary point of contact for client inquiries and escalations.
- Consult daily with clients regarding changes to their retirement plans and assist prospects in setting up new plans.
- Maintain strong relationships with clients to ensure satisfaction and foster long-term partnerships.
Qualifications:
- Bachelor’s degree in a relevant field.
- 4+ years of experience in a client relationship management role, preferably within a third-party service provider specializing in defined benefit plans.
- Experience in HR, finance, or project management is highly preferred.
- Excellent written and oral communication skills, with the ability to represent the company professionally.
- Strong attention to detail and commitment to accuracy in all tasks.
- Proven ability to work independently and manage multiple projects simultaneously.
- Project management experience is highly desirable.
- Willingness to pursue QKA certification with employer support.
Enjoy a great work-life balance with a 4-day workweek for more than half the year. You’ll also get 20 paid days off for vacation, sick, or personal time, plus 11 paid holidays, health insurance, 401K plan with a match and bonus potential.
-
AP Executive Staffing | Payroll Manager
2 weeks ago
buffalo, United States AP Executive Staffing Full timePayroll ManagerAP Executive Staffing is seeking a dynamic Payroll Manager for a key leadership role with our client, a large, multi-facility organization with over 8,000 employees. This is an exciting opportunity for an experienced payroll professional to oversee payroll services and systems administration, managing a team of approximately 20 Coordinators...
-
AP Executive Staffing | Payroll Manager
6 days ago
buffalo, United States AP Executive Staffing Full timePayroll ManagerAP Executive Staffing is seeking a dynamic Payroll Manager for a key leadership role with our client, a large, multi-facility organization with over 8,000 employees. This is an exciting opportunity for an experienced payroll professional to oversee payroll services and systems administration, managing a team of approximately 20 Coordinators...
-
AP Executive Staffing | Payroll Manager
3 weeks ago
buffalo, United States AP Executive Staffing Full timePayroll ManagerAP Executive Staffing is seeking a dynamic Payroll Manager for a key leadership role with our client, a large, multi-facility organization with over 8,000 employees. This is an exciting opportunity for an experienced payroll professional to oversee payroll services and systems administration, managing a team of approximately 20 Coordinators...
-
Assistant Director of Client Services
5 days ago
Buffalo, United States AP Executive Staffing Full timeAssistant Director of Client ServicesOur client is seeking a highly detail-oriented and experienced Assistant Director of Client Services to join a rapidly growing organization in the retirement plan services industry. This position offers the opportunity to work closely with leadership while managing client relationships, overseeing project management, and...
-
Assistant Director of Client Services
4 days ago
Buffalo, United States AP Executive Staffing Full timeAssistant Director of Client ServicesOur client is seeking a highly detail-oriented and experienced Assistant Director of Client Services to join a rapidly growing organization in the retirement plan services industry. This position offers the opportunity to work closely with leadership while managing client relationships, overseeing project management, and...
-
AP Executive Staffing | Recruitment Manager
6 days ago
buffalo, United States AP Executive Staffing Full timeRecruitment ManagerOur client is hiring a results-driven Recruiting Manager to lead the talent acquisition efforts for their high-volume Collections Call Center. This role is ideal for a creative professional who thrives in fast-paced environments and possesses strategic thinking skills to develop recruitment campaigns, effectively manage budgets, and ensure...
-
AP Executive Staffing | Recruitment Manager
5 days ago
buffalo, United States AP Executive Staffing Full timeRecruitment ManagerOur client is hiring a results-driven Recruiting Manager to lead the talent acquisition efforts for their high-volume Collections Call Center. This role is ideal for a creative professional who thrives in fast-paced environments and possesses strategic thinking skills to develop recruitment campaigns, effectively manage budgets, and ensure...
-
buffalo, United States AP Executive Staffing Full timeResponsibilities: Establish and Maintain vendor base for the supply of required materials.Procure, track and expedite materials to ensure customer satisfaction.Participate in supplier audits and vendor assessments.Promote and develop competitive bidding situations.Work to reduce costs of purchased goods.Generate reports to track PO’s, safety stock,...
-
EDI Process Engineer
2 weeks ago
Buffalo, New York, United States AP Executive Staffing Full timeAP Executive Staffing has an exciting opportunity for an EDI Professional to join our team in Buffalo, NY.We offer an estimated salary range of $85,000 - $115,000 per year, commensurate with qualifications and experience.In this role, you will collaborate with an experienced EDI Specialist to analyze customer needs, design technical solutions, and develop,...
-
Payroll Manager
3 weeks ago
Buffalo, United States AP Executive Staffing Full timePayroll ManagerAP Executive Staffing is seeking a dynamic Payroll Manager for a key leadership role with our client, a large, multi-facility organization with over 8,000 employees. This is an exciting opportunity for an experienced payroll professional to oversee payroll services and systems administration, managing a team of approximately 20 Coordinators...
-
Payroll Manager
5 days ago
Buffalo, United States AP Executive Staffing Full timePayroll ManagerAP Executive Staffing is seeking a dynamic Payroll Manager for a key leadership role with our client, a large, multi-facility organization with over 8,000 employees. This is an exciting opportunity for an experienced payroll professional to oversee payroll services and systems administration, managing a team of approximately 20 Coordinators...
-
Payroll Manager
4 days ago
Buffalo, United States AP Executive Staffing Full timePayroll ManagerAP Executive Staffing is seeking a dynamic Payroll Manager for a key leadership role with our client, a large, multi-facility organization with over 8,000 employees. This is an exciting opportunity for an experienced payroll professional to oversee payroll services and systems administration, managing a team of approximately 20 Coordinators...
-
Electronic Data Interchange Developer
3 weeks ago
Buffalo, United States AP Executive Staffing Full timeThis is an onsite position in Buffalo, NY.Responsibilities:Working alongside an experienced EDI Specialist, you will:Analyze customer needs, document requirements, and design technical solutionsCollaborate with application developers, Operations teams and DBAs to design, develop, implement and support ETL processes using industry standards and best...
-
Electronic Data Interchange Developer
4 days ago
Buffalo, United States AP Executive Staffing Full timeThis is an onsite position in Buffalo, NY.Responsibilities:Working alongside an experienced EDI Specialist, you will:Analyze customer needs, document requirements, and design technical solutionsCollaborate with application developers, Operations teams and DBAs to design, develop, implement and support ETL processes using industry standards and best...
-
Recruitment Manager
5 days ago
Buffalo, United States AP Executive Staffing Full timeRecruitment ManagerOur client is hiring a results-driven Recruiting Manager to lead the talent acquisition efforts for their high-volume Collections Call Center. This role is ideal for a creative professional who thrives in fast-paced environments and possesses strategic thinking skills to develop recruitment campaigns, effectively manage budgets, and ensure...
-
Recruitment Manager
4 days ago
Buffalo, United States AP Executive Staffing Full timeRecruitment ManagerOur client is hiring a results-driven Recruiting Manager to lead the talent acquisition efforts for their high-volume Collections Call Center. This role is ideal for a creative professional who thrives in fast-paced environments and possesses strategic thinking skills to develop recruitment campaigns, effectively manage budgets, and ensure...
-
Auxiliary Services Director
1 week ago
Buffalo, New York, United States Daemen University Full timeCompany OverviewDaemen University is a dynamic institution committed to student-centered learning, with a strong emphasis on preparing students for professional life, civic engagement, and lifelong learning. Our mission is to foster the development of individuals dedicated to local and global community well-being.Job SummaryThe Executive Director for...
-
Client Relationship Director
2 weeks ago
Buffalo, New York, United States Group Management Services Full timeCultivate Relationships and Drive Sales GrowthWe are seeking a seasoned Sales Manager to lead our sales team and cultivate relationships with existing clients and prospects. As a key member of our team, you will be responsible for developing and implementing sales strategies that align with our company goals.The ideal candidate will have a strong background...
-
AP Processing and Administration Assistant
7 days ago
Buffalo, New York, United States Newbury Franklin Industrials Full timeNewbury Franklin Industrials is seeking a reliable and detail-oriented AP Processing and Administration Assistant to join our team. As an Accounts Payable Specialist, you will play a key role in maintaining accurate records and ensuring timely payment to vendors.About the Role:This position is responsible for processing and verifying vendor invoices, making...
-
Senior Director of Mental Health Services
7 days ago
Buffalo, New York, United States Jewish Family Services of Western New York Full timeJob DescriptionJewish Family Services of Western New York is a leading provider of mental health services, seeking an experienced Senior Director of Clinical Services. This key leadership role oversees the strategic growth and expansion of our behavioral health division, ensuring delivery of high-quality, client-centered care and compliance with regulatory...