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Help Desk Specialist

2 months ago

atlanta, United States Charter Global Full time

Job Title: GTRI Help Desk Support Specialist (Linux)

Location: Atlanta, GA(Onsite)

Duration: 12 Months Contract


Complete Description :

Support intermediate level design, integration, implementation and modification of assigned user information systems. This includes coordination of the installation, testing, operation, troubleshooting and maintenance of those systems. Provide functional and technical expertise in support of user systems operation and maintenance. May include support of labs, training facilities and general IT office software and hardware. The affiliate will interact on a consistent basis with: departmental users. Conduct needs analysis, planning and scheduling the installation of new or modified hardware/software for GTRI. Develop functional and technical IT system requirements and specifications. Provide technical support through allocating systems resources, managing accounts, administering passwords, documentation, security, recoverability and access including deploying security and operating system patches. Monitor and reports on system performance. Support internal departmental servers. Maintain hardware and software inventories including developing and updating departmental distributed software license management policy.

The selected candidate will directly support classified systems in the Dept. of Defense's (DoD) closed areas; as a result, will require a minimum of a Final DoD Secret clearance on the first day in order to perform this work.