Pasona N A, Inc. | Ocean Import and Export Specialist

6 days ago

torrance, United States Pasona N A, Inc. Full time

Position Title: Trade Operations Specialist (Export/Import) - Japanese Bilingual

Employment Type: Non-Exempt, Full-Time

Salary Range: $22–$25 per hour + Annual Bonus

Work Style: 100% Onsite for the 1 month for training and hybrid or remote after the training period.


Job Summary:

We are seeking a motivated and flexible Trade Operations Specialist to join our team. This role involves managing ocean export/import operations, handling customer communications (mainly with Japanese companies), and providing accurate quotations. While English proficiency is required, Japanese language skills are a plus. The position offers a flexible work arrangement, including full remote options after the first month of onboarding.


Key Responsibilities:

Export/Import Operations:

  • Handle the full cycle of sea freight export and import documentation.
  • Ensure compliance with trade regulations and company policies.

Customer Interaction:

  • Communicate effectively with Japanese clients, primarily in English.
  • Collaborate with clients to understand their needs and provide tailored solutions.

Quotations and Pricing:

  • Prepare and present detailed shipping and logistics quotations to clients.

Internal Coordination:

  • Work closely with the expatriates and local team members to ensure seamless operations.
  • Coordinate with headquarters in Japan for operational alignment.


Work Arrangement:

  • Schedule: 8:00 AM – 5:00 PM, with flexible hours as needed.
  • Full remote work available after the first month of in-office onboarding.
  • On-site presence optional, based on employee preference.


Qualifications:

  • Minimum 3 years of experience in ocean import and export operations.
  • Knowledge of export/import procedures, particularly sea freight operations.
  • Proficiency in English; Japanese language skills are a plus but not required.
  • Strong customer service skills with the ability to build and maintain relationships.
  • Proficiency in handling quotations and pricing documentation.
  • Self-starter with the ability to work independently and collaboratively.


Ideal Candidate Profile:

  • A flexible and adaptable individual who can take initiative.
  • Self-driven and motivated to identify and solve problems proactively.
  • Strong communication skills to interact effectively with diverse stakeholders.


Application Process:

  • Two rounds of interviews.
  • Successful candidates will be required to work on-site for the first month for onboarding.


To apply, please send your resume to asasaki@pasona.com.

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