Trade Operations Specialist

3 days ago

Torrance, United States Pasona NA Full time
Trade Operations Specialist (Export/Import) - Japanese Bilingual Job Num: 56576
Logistics / Import & Export

Job Description

Position Title: Trade Operations Specialist (Export/Import) - Japanese Bilingual

Employment Type: Non-Exempt, Full-Time

Salary Range: $22-$25 per hour

Work Style: 100% Onsite for the 1 month for training and hybrid or remote after the training period.

Job Summary:

We are seeking a motivated and flexible Trade Operations Specialist to join our team. This role involves managing export/import operations, handling customer communications (mainly with Japanese companies), and providing accurate quotations. While English proficiency is required, Japanese language skills are a plus. The position offers a flexible work arrangement, including full remote options after the first month of onboarding.

Key Responsibilities:
  • Export/Import Operations:
    • Handle the full cycle of sea freight export and import documentation.
    • Ensure compliance with trade regulations and company policies.
  • Customer Interaction:
    • Communicate effectively with Japanese clients, primarily in English.
    • Collaborate with clients to understand their needs and provide tailored solutions.
  • Quotations and Pricing:
    • Prepare and present detailed shipping and logistics quotations to clients.
  • Internal Coordination:
    • Work closely with the expatriates and local team members to ensure seamless operations.
    • Coordinate with headquarters in Japan for operational alignment.
  • Reporting:
    • Report directly to Mr. Shibayama and provide regular updates on key projects and client accounts.
Work Arrangement:
  • Schedule: 8:00 AM - 5:00 PM, with flexible hours as needed.
  • Location:
    • Full remote work available after the first month of in-office onboarding.
    • On-site presence optional, based on employee preference.
Qualifications:
  • Minimum 3 years of experience in trade operations or a related field.
  • Knowledge of export/import procedures, particularly sea freight operations.
  • Proficiency in English; Japanese language skills are a plus but not required.
  • Strong customer service skills with the ability to build and maintain relationships.
  • Proficiency in handling quotations and pricing documentation.
  • Self-starter with the ability to work independently and collaboratively.
Benefits:
  • Health, dental, and vision insurance.
  • 401(k) retirement plan.
  • Annual bonus
Team Structure:
  • Team size: 5 members (2 expatriates, 3 local staff).
  • Collaborative environment with a mix of in-office and remote work styles.
Ideal Candidate Profile:
  • A flexible and adaptable individual who can take initiative.
  • Self-driven and motivated to identify and solve problems proactively.
  • Strong communication skills to interact effectively with diverse stakeholders.
Application Process:
  • Two rounds of interviews.
  • Successful candidates will be required to work on-site for the first month for onboarding.


To apply, please send your resume to asasaki@pasona.com.

Job Details

City: Torrance
State: CA
Job Type: Permanent Job
Salary High: 52000.00
Salary Low: 45760.00
Languages: English;Japanese
Hours of Operation:
Benefits: Health Ins;Dental Ins;Vision Ins;401K

Contact Information

Job Owner: Amiri Sasaki
Job Owner Email : asasaki@pasona.com

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