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Regional Operations Manager
2 months ago
About the Job:
We are looking for an experienced multiunit manager to oversee our business operations at Little Woodrow's in the West Texas area including but not limited to San Antonio and Corpus Christi, Texas. The regional manager will be responsible for leading and managing daily operations of multiple locations to achieve business goals and maximize profitability. As a regional manager, your duties also include maintaining brand guidelines, guiding management staff in your region, setting performance objectives, evaluating and optimizing operational performance, ensuring regulatory, and company standards are upheld, and preparing operations and financial reports.
To be successful as a regional manager, you should be able to lead and manage people, ensure operations run smoothly, and achieve revenue targets. Ultimately, a top-notch regional manager should be able to perform efficiently in a high-pressure environment and demonstrate excellent problem-solving and decision-making skills.
Regional Manager Responsibilities:
- Achieving business goals and revenue targets.
- Overseeing daily operations, managing budgets, and setting performance objectives.
- Recruiting, training, and supporting general managers as well as conducting regular performance appraisals and audits.
- Developing and implementing business and marketing plans.
- Planning, evaluating, and optimizing operations to be efficient and cost-effective.
- Ensuring products and services comply with regulatory and quality standards.
- Ensuring company standards and procedures are followed.
- Preparing and presenting monthly, quarterly, and annual statements, analyses, and reports of operations and finances.
- Dealing with escalated customer issues, incident reports, and legal actions.
Regional Manager Requirements:
- High school diploma/GED required.
- Bachelor's degree in business administration, management, or a similar field preferred.
- Excellent communication skills, both verbal and written.
- Proficiency in Microsoft Office, POS systems, and project management tools.
- Excellent leadership and decision-making skills.
- Ability to multitask and work efficiently under pressure.
- Strong analytical and problem-solving skills.
- Must be at least 21 years of age.
- 5+ years of salaried restaurant general manager experience.
- 5+ years of multi unit restaurant leadership experience.
- Previous high volume management experience with P&L accountability.
- Experience training and mentoring salaried team members.