Vice President Neuroscience Destination Service Line

4 weeks ago

Palo Alto, United States Stanford Health Care Full time

A Brief Overview

The Vice President of the Neuroscience Destination Service Line (DSL) is a member of the senior leadership team for the Neuroscience DSL. The Neuroscience Destination Service Line includes Neurology, Neurosurgery, and Neuro Interventional Radiology. This position models the values, acts in accordance with policies and procedures, and holds others accountable for meeting standards, which are informed by industry best practices and/or regulatory in nature. The Vice President has responsibility and accountability for establishing and maintaining operational excellence across all Neuroscience service delivery areas, organizational and leadership development, maintaining necessary regulatory and compliance approvals and quality accreditations, effectiveness, and efficiency of operations within the defined areas of responsibility. The Vice President works closely with the Stanford School of Medicine (School of Medicine) Neurology and Neurosurgery Chairs, Neuroscience Department Medical Directors, Neuroscience department providers, nursing leaders, clinical services, and the Business Development team to execute Stanford Health Care and Neuroscience DSL strategic goals, promote program growth, and deliver cost-effective services leading to revenue generation and increased market share. The Vice President maintains awareness of alternate payment models, reimbursement strategies, and progressive care delivery frameworks that could contribute to clinical integration and development of Neuroscience services across the organization. The Vice President not only represents areas under his/her direct responsibility, but also provides leadership around organization-wide initiatives to improve patient care, clinical effectiveness, reduce cost, optimize patient throughput, and patient & employee satisfaction.

What you will do

  • Supervise the administrative and clinical SHC leaders who lead the day-to-day operations of units/clinics associated with the Neuroscience Destination Service Line.
  • Collaborate with Neurology and Neurosurgery Chairs and faculty providers, Business Development, Operations, and SHC leadership to develop, implement and refine a comprehensive Neuroscience Destination Service Line strategy aligned with core Stanford Medicine, and SHC goals and Destination Service Line deliverables.
  • Execute and deliver on key Service Line metrics including US News and World Ranking benchmark program ranking, profitability, and quality of care.
  • Evaluate and make recommendations for new and/or innovative programmatic and/or expansion opportunities including new care models that help drive efficiencies and improvements for patients and providers.
  • Ensure that operations, quality initiatives and service delivery are efficiently delivered across the DSL with a focus on maintaining flow, ensuring patient satisfaction, delivering high quality outcomes across the continuum of care.
  • Ensure that there is adherence to all regulatory and patient/staff/faculty safety requirements.
  • Partner with the leadership of the various hospital-based departments to ensure smooth patient flow by implementing best practice Neuroscience processes and operational improvements.
  • Work with a large multidisciplinary team across SHC, SOM, UHA (as appropriate) and external groups to collaboratively evaluate and participate in cost containment opportunities including with the Dept of Neuroscience.
  • Create a learning culture where process improvement and LEAN thinking is encouraged and rewarded.
  • Create a culture where staff and faculty embrace diversity and treat each other with respect.

Education Qualifications

  • Bachelor’s degree in business, nursing, health or public administration or a related field.
  • Master’s degree in business, nursing, health or public administration, management or related field strongly preferred.

Experience Qualifications

  • Bachelor's Degree and fourteen (14) years of progressively responsible and related work experience, OR
  • Master’s Degree and ten (10) years of progressively responsible and related work experience

Required Knowledge, Skills and Abilities

  • Ability to partner in the development and sustainment of goals, vision, and overall direction of the Destination Service Line.
  • Ability to provide clear and concise information/presentations to Senior Executive Team.
  • Ability to develop directors and managers. Develop strong team culture.
  • Ability to drive a culture of proactive, integrated, high quality care delivery with a focus on continuous improvement through innovation and transformation.
  • Evaluate current operational and referral trends in partnership with Business Development and Strategy to ensure continuous assessment of market opportunities to be presented to DSL leadership.
  • Identify, collect, and analyze data related to the internal and external environment as well as Service Line functioning.
  • Critically and comprehensively evaluate the Service Line’s processes, modes of care delivery and outcomes.
  • Ability to mentor senior management, faculty & staff in the principles of process and service transformation.
  • Ability to work comfortably with senior executives as well as faculty and staff who have various levels of education and expertise, understand their work patterns and partner to drive improvement.
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