Salesforce Developer
3 days ago
Job Title: Salesforce Developer - Salesforce Chat 2.0
Location: Woodland Hills, CA (Hybrid)
Position: Contract
Job Description:
7+ years of experience in enterprise-level projects using agile software development methodologies
Extensive experience with configuration and customization on the Salesforce platform
6+ years Proficiency in Salesforce Service Cloud architecture
Experience with Lightning Experience, LWC, APEX, Flows, GITHUB, CTI, Chat
Prefer to have worked with Chat 1.0 to Chat 2.0 transition
Authority level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes
Experience leading discovery sessions, defining business requirements, writing user stories and providing detailed system and functional designs
AI and Integration Focus: Prefer to have hands-on experience with Einstein in Salesforce Service Cloud
Experience in detailing business processes and wire-framing system designs using process flow diagram tools, UML, sequence diagrams, etc. as well as making recommendations for future state improved processes and system designs
Strong presentation skills; able to optimally present a point of view and clearly articulate the rationale to a variety of team members
Detailed individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies
Strong communication skills, both written and verbal; able to effectively develop materials that are appropriate for the audience
If you believe you are qualified for this position and are currently in the job market or interested in making a change, please email me the resume along with contact details at roshni@nytpcorp.com
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