Customer Support Specialist
3 weeks ago
Company Description
Pella Products of Kansas City, a distributor of Pella® Windows and Doors, is dedicated to providing worry-free window and door replacement projects. With over 40 years of experience serving the Kansas City metro area, we offer a variety of Pella® products and services, including installation, prefinishing, and financing options.
Role Description
This is a full-time on-site role for a Customer Support Specialist at Pella Products of KC, Inc. in Lenexa, KS. The Customer Support Specialist will be responsible for providing assistance to customers in selecting and servicing Pella® window and door products, ensuring customer satisfaction through effective communication and problem-solving. Our Customer Support Specialists will coordinate the order entry, purchasing, scheduling, releasing, delivery, and possible installation of customer orders in a timely manner. The Customer Support Specialist is responsible for ensuring that each detail in the customer’s order is fulfilled correctly by managing orders from the point of contract through final resolution including coordinating all warranty and service repair and replacement. They work closely with sales teams, order fulfillment teams and 3rd party subcontractors to provide and achieve excellent customer satisfaction. They must be able to work well in a team environment.
Qualifications
- Customer Support and Interpersonal Skills
- Technical Support and Analytical Skills
- Ability to prioritize customer satisfaction
- Strong communication and problem-solving abilities
- Experience in a similar customer-facing role
- Knowledge of window and door products is a plus
- High school diploma or equivalent required
- Technical degree preferred
- 1-2 year’s customer service experience required
- Prior knowledge of general construction applications and terminology and/or window and door applications or components is desirable but not required
-
Customer Support Specialist
2 weeks ago
Lenexa, United States Pella Products of KC, Inc. Full timeCompany DescriptionPella Products of Kansas City, a distributor of Pella® Windows and Doors, is dedicated to providing worry-free window and door replacement projects. With over 40 years of experience serving the Kansas City metro area, we offer a variety of Pella® products and services, including installation, prefinishing, and financing options.Role...
-
Customer Support Specialist
1 week ago
lenexa, United States Pella Products of KC, Inc. Full timeCompany DescriptionPella Products of Kansas City, a distributor of Pella® Windows and Doors, is dedicated to providing worry-free window and door replacement projects. With over 40 years of experience serving the Kansas City metro area, we offer a variety of Pella® products and services, including installation, prefinishing, and financing options.Role...
-
Customer Support Specialist
2 weeks ago
Lenexa, United States Pella Products of KC, Inc. Full timeCompany DescriptionPella Products of Kansas City, a distributor of Pella® Windows and Doors, is dedicated to providing worry-free window and door replacement projects. With over 40 years of experience serving the Kansas City metro area, we offer a variety of Pella® products and services, including installation, prefinishing, and financing options.Role...
-
Customer Support Specialist
3 weeks ago
Lenexa, United States Pella Products of KC, Inc. Full timeCompany DescriptionPella Products of Kansas City, a distributor of Pella® Windows and Doors, is dedicated to providing worry-free window and door replacement projects. With over 40 years of experience serving the Kansas City metro area, we offer a variety of Pella® products and services, including installation, prefinishing, and financing options.Role...
-
Customer Support Specialist
1 week ago
Lenexa, United States BASYS Processing Inc. Full time**Hours of Operation** 7am-7pm CST **Varying shifts will apply** Summary Maintain a positive work atmosphere by behaving and communicating in a manner consistent with the mission, vision and values of the organization. Perform a variety of activities that result in one call resolution for inbound customer support calls. Responsible for monitoring and...
-
Customer Support Specialist
2 weeks ago
Lenexa, United States BASYS Processing Inc. Full time**Hours of Operation** 7am-7pm CST **Varying shifts will apply** Summary Maintain a positive work atmosphere by behaving and communicating in a manner consistent with the mission, vision and values of the organization. Perform a variety of activities that result in one call resolution for inbound customer support calls. Responsible for monitoring and...
-
Customer Service Specialist
6 months ago
Lenexa, United States AdventHealth Full timeCustomer Service Specialist - AdventHealth Shawnee Mission All the benefits and perks you need for you and your family: Vision, Medical & Dental Benefits from Day One Student Loan Repayment Program Received Magnet recognition from the American Nurses Customer Service Specialist, Customer Service, Specialist, Patient Care, Retail, Healthcare
-
Sales Support Specialist
4 weeks ago
Lenexa, United States Corbion Full timeAt Corbion, we exist to champion preservation in all its forms, preserving food and food production, health, and our planet. Come join our innovative team asa Sales Support Specialist at Corbion. Leverage your relationship skills to build customer satisfaction and loyalty through consistent and accurate order processing. Jump right in to this fast paced...
-
Sales Support Specialist
6 days ago
Lenexa, United States Corbion Full timeAt Corbion, we exist to champion preservation in all its forms, preserving food and food production, health, and our planet. Come join our innovative team asa Sales Support Specialist at Corbion. Leverage your relationship skills to build customer satisfaction and loyalty through consistent and accurate order processing. Jump right in to this fast paced...
-
IT Support Specialist
4 weeks ago
Lenexa, Kansas, United States Systemair Full timeJob Summary:The IT Support Specialist will be the first point of contact for all Systemair employees seeking technical assistance. This role requires excellent communication skills, technical knowledge, and the ability to work independently or in a team setting.Key Responsibilities:Provide technical support via Systemair's IT Ticket SystemInstall and...
-
Technical Product Support Specialist II
4 weeks ago
Lenexa, Kansas, United States Thermo Fisher Scientific Full timeJob DescriptionAs a Technical Support Specialist II at Thermo Fisher Scientific, you will play a crucial role in delivering exceptional service and ensuring customer satisfaction.Key ResponsibilitiesProvide dedicated technical support for the Microbiology Division's product lines across all market segments.Follow Thermo Fisher Scientific's protocols,...
-
Customer Service Specialist
2 weeks ago
Lenexa, Kansas, United States Kocher + Beck USA Full timeJob DescriptionKocher + Beck USA, L.P. is seeking a highly motivated and organized Customer Service Specialist to join our team in Lenexa, KS. The ideal candidate will be fluent in Spanish and possess excellent communication skills.Key ResponsibilitiesAct as the coordinator of customers' needs, process orders, and set production schedulesProvide quotes and...
-
Dairy Monitoring Customer Success Specialist
3 weeks ago
Lenexa, United States Merck & Company, Inc. Full timeWe are seeking a highly motivated and customer-focused individual to join our team as a Dairy Monitoring Customer Success Specialist. In this role, you will be the first line of contact for our valued customers, providing them with excellent service Monitoring, Dairy, Specialist, Monitor, Customer Experience, Production Specialist, Healthcare
-
Technical Product Support Specialist II
2 months ago
Lenexa, United States Thermo Fisher Scientific Full timeWork Schedule First Shift (Days) Environmental Conditions Office Job Description What Makes This Opportunity Unique At Thermo Fisher Scientific, we are fully committed to excellence and innovation. As a Technical Support Specialist II, you will have a pivotal role in providing outstanding service and ensuring customer happiness. Join our enthusiastic...
-
Health Supports Specialist
1 week ago
Lenexa, United States Johnson County Government Full timeHealth Supports Specialist (Nursing Division LPN)LocationUS-KS-LenexaID2024-2649CategoryHealthcare, Welfare, and Social ServicesBenefits CategoryFull Time - Regular (Full Benefits)RemoteNoSalary MinUSD $25.68/Hr.Salary MaxUSD $34.74/Hr.Organizational UnitDevelopmental SupportsWork ScheduleMonday-Friday; Daytime hours with some flexibility depending on...
-
Health Supports Specialist
6 days ago
Lenexa, United States Johnson County Government Full timeHealth Supports Specialist (Nursing Division LPN)LocationUS-KS-LenexaID2024-2649CategoryHealthcare, Welfare, and Social ServicesBenefits CategoryFull Time - Regular (Full Benefits)RemoteNoSalary MinUSD $25.68/Hr.Salary MaxUSD $34.74/Hr.Organizational UnitDevelopmental SupportsWork ScheduleMonday-Friday; Daytime hours with some flexibility depending on...
-
Customer Service and Support Representative I
4 weeks ago
Lenexa, United States Rally House Full timeRally House is a specialty retail store that carries all things local! We are looking for people who are enjoy working for a growing organization, as we currently operate 250+ stores nationwide, with many more to come! You will enjoy an exclusive store discount when you join our team, as well as a competitive benefits package with flexible PTO, 401k match,...
-
Customer Service Representative
4 weeks ago
Lenexa, Kansas, United States AdventHealth Full timeCustomer Service Specialist at AdventHealth Shawnee MissionWe offer a comprehensive benefits package, including vision, medical, and dental benefits from day one. Our student loan repayment program helps you achieve your financial goals. As a Magnet recognized organization, we prioritize excellence in patient care.Key Responsibilities:Provide exceptional...
-
Sr. Manager, Logistics and Customs
3 weeks ago
Lenexa, United States Hanesbrands Inc. Full timeLogistics and Customs Manage the efficient, timely, and cost-effective global movement of products and services. Drive corporate Logistics initiatives designed to reduce lead-time, lower on-hand inventory requirements and provide agile and responsive Logistics, Customs, Manager, Business Partner, International, Compliance Specialist, Manufacturing,...
-
Sr. Manager, Logistics and Customs
3 weeks ago
Lenexa, United States Hanesbrands Inc. Full timeLogistics and Customs Manage the efficient, timely, and cost-effective global movement of products and services. Drive corporate Logistics initiatives designed to reduce lead-time, lower on-hand inventory requirements and provide agile and responsive Logistics, Customs, Manager, Business Partner, International, Compliance Specialist, Manufacturing,...