Teleservices Representative

2 days ago


norfolk, United States Insight Global Full time

Position Title: Teleservices Representatives

Openings: 11

Location: Onsite. Norfolk, NE 68701

Salary: $18/hr

Duration PERM

Start Date: ASAP


Must-haves:

  • Minimum one year of customer service experience (In a call center environment)
  • High School Diploma
  • Strong written and verbal communication skills
  • Ability to be a quick responder
  • Self-starter mentality
  • Ability to work fully onsite five days a week in Norfolk NE


Day-to-Day:

An enterprise insurance employer is looking for a group of Teleservice Representatives to join their Policy Owner Services group

Responsibilities will include:

  • Answering inbound calls from customers and assisting with any questions or concerns as it relates to their various products, policy benefits, claim payments, and policy changes.
  • Transfer calls to the appropriate department as it relates to the customer’s needs.
  • Updating customer addresses and applying payments to their accounts.



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