Customer Service Representative

3 days ago


Norfolk, Virginia, United States Insight Global Full time
Job Overview

Insight Global is seeking a Teleservice Representative to join their Policy Owner Services group.

Responsibilities will include:

  • Answering inbound calls from customers and assisting with questions or concerns related to their products, policy benefits, claim payments, and policy changes.
  • Transferring calls to the appropriate department as needed.
  • Updating customer information and applying payments to their accounts.

Requirements:

  • Minimum one year of customer service experience.
  • High School Diploma.
  • Strong written and verbal communication skills.
  • Ability to respond quickly and efficiently.
  • Self-starter mentality.


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