Russell Tobin | Usability Specialist III | santa clara, ca

16 hours ago

santa clara, United States Russell Tobin Full time

Russell Tobin & Associates is currently seeking a Usability Specialist III to work for our client in the technology industry. Apply now for consideration


Contract: W2, 3 months

Location: Santa Clara, CA – 5 days in office

Pay Range: $90-96/Hour DOE


Brief Summary:

Help make our client the premier destination for health services by driving usability research and creating a seamless user experience. This role is part of a small, multidisciplinary team tasked with building user-friendly interfaces and environments for health customers and members.


Responsibilities

  • Develop best practices for conducting user research and create a usability toolkit for both digital and environmental studies.
  • Conduct user experience studies, including focus groups, usability tests, surveys, contextual inquiry, task analysis, and more.
  • Promote usability best practices within the organization beyond the design team.
  • Develop testing materials, create tasks, and define success criteria for usability studies.
  • Present usability study results with actionable, research-based recommendations to product teams.
  • Collaborate with designers to refine wireframes and mockups, ensuring a seamless user experience.
  • Document usability findings and ensure they are correctly implemented by the design team.
  • Establish programmatic research methodologies for consistent insights into environmental and UI design.


Requirements

  • Advanced degree in Cognitive or Social Psychology, Design, Human-Computer Interaction, or equivalent experience.
  • Minimum of 7+ years of experience conducting user research and formal usability studies.
  • Proven experience in usability methods such as contextual inquiry, cognitive walkthroughs, heuristic review, and remote testing.
  • Strong interest in understanding user workflows and advocating for customer-centered design.
  • Team-oriented and collaborative approach in a dynamic environment.
  • Ability to self-direct, manage projects, and maintain attention to detail.
  • Strong verbal and written communication skills to articulate complex findings clearly.
  • Familiarity with tools like Figma or Quip is a plus.


Why Join?

  • Opportunity to shape the future of our clients health services with innovative research and design.
  • Be part of a highly collaborative and multidisciplinary team focused on user-centric design.
  • Work on future-forward ideas and iterating on cutting-edge environmental/industrial designs.
  • Possibility of contract extension or conversion based on performance.




Russell Tobin / Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with preferred vendors.


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