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Head of Payroll, NAM

1 month ago

Boston, United States Talent Wave Associates Full time
Responsibilities
  • Manages Payroll process on a regional level and drives for high performance, strong customer focus and service-oriented culture.
  • Oversees all payroll, payroll tax, payroll accounting, Time and Attendance and Shadow payroll.
  • Ensures effective resource allocation, defines/applies county KPIs and deploys KPI/based service performance monitoring.
  • Works closely with legal to ensure compliance with federal, state, and local regulations.
  • Ensures payroll documentation is complete, up to date and in compliance with standards and requirements.
  • Oversees payroll audit activities.
  • Leads, coaches, and motivates teams.
  • Monitors customers' and users' needs, expectations, and key business drivers.
  • Defines and/or implements/maintains and continuously enhances standard operational processes.
  • Ensures effective knowledge and best practice sharing across the service delivery organization.
  • Drives and/or supports the development, implementation, and improvement of regional IT solutions.
  • Coordinates and/or consults with external service providers and monitors their performance against respective SLAs.
  • Manages special HR projects including M&A, Payroll transformation/integration, carve-ins and carve-outs.
  • Manages escalations.
  • 8-10 years of demonstrated payroll/manager experience.
Skills/Competencies
  • Demonstrated professional experience in all areas of payroll, payroll tax, tax accounting, Time Management, and shadow payroll.
  • Strong leadership skills.
  • Strong HR IS/Payroll systems knowledge.
  • Solid professional judgement and problem-solving competence and troubleshooting abilities.
  • Ability to manage confidential information.
  • Strong customer service focus.
  • Transfers and applies knowledge in various contexts.
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