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Head of Payroll, NAM
1 month ago
- Manages Payroll process on a regional level and drives for high performance, strong customer focus and service-oriented culture.
- Oversees all payroll, payroll tax, payroll accounting, Time and Attendance and Shadow payroll.
- Ensures effective resource allocation, defines/applies county KPIs and deploys KPI/based service performance monitoring.
- Works closely with legal to ensure compliance with federal, state, and local regulations.
- Ensures payroll documentation is complete, up to date and in compliance with standards and requirements.
- Oversees payroll audit activities.
- Leads, coaches, and motivates teams.
- Monitors customers' and users' needs, expectations, and key business drivers.
- Defines and/or implements/maintains and continuously enhances standard operational processes.
- Ensures effective knowledge and best practice sharing across the service delivery organization.
- Drives and/or supports the development, implementation, and improvement of regional IT solutions.
- Coordinates and/or consults with external service providers and monitors their performance against respective SLAs.
- Manages special HR projects including M&A, Payroll transformation/integration, carve-ins and carve-outs.
- Manages escalations.
- 8-10 years of demonstrated payroll/manager experience.
- Demonstrated professional experience in all areas of payroll, payroll tax, tax accounting, Time Management, and shadow payroll.
- Strong leadership skills.
- Strong HR IS/Payroll systems knowledge.
- Solid professional judgement and problem-solving competence and troubleshooting abilities.
- Ability to manage confidential information.
- Strong customer service focus.
- Transfers and applies knowledge in various contexts.