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Ticket Sales Director
2 months ago
Background
Bay FC is the first NWSL team in the Bay Area. Co-founded by four U.S. Women’s National Team legends—Brandi Chastain, Aly Wagner, Danielle Slaton, and Leslie Osborne—in partnership with global investment firm Sixth Street, Bay FC is changing the face of women’s soccer as we know it. Beginning play in the 2024 season, we are building a squad that will play the beautiful game with power, passion, energy, and creativity.
Bay FC is a team that defies convention and transcends culture. We are proud to represent the Bay Area with its tapestry of different ethnicities, languages, climates, and ideas. Our team will be a uniting force, building a culture of belonging and shared pride. We will become a beacon of hope and connection, welcoming and embracing all fans. Our stadium will be a home for people of all backgrounds and identities. We will be the bridge that unites the Bay’s diverse communities. Through our actions and our love of the game, we will inspire and improve the lives of others.
While our community is our foundation, our love of football is our reason for being. We have the fire to be the best, and we will show up on the field every day with intensity, competitiveness, passion, and a drive to win.
Position Summary
Bay FC is seeking a Ticket Sales Director to join our team. The ideal candidate is a driven, self-motivated, and passionate leader committed to developing the careers of young sales executives and driving sales strategy for the club. This position oversees all new business products, including season tickets, youth soccer and affinity groups, mini/flex plans, premium, and suites. This full-time position reports to the Sr. Director, Ticket Sales and Service.
Responsibilities
- Meet or exceed established yearly revenue and ticket goals set for new business.
- Identify, explore, and research new sales opportunities to include season ticket, group, and suite sales target markets.
- Monitor, manage, and evaluate sales staff performance on an ongoing basis; establish and communicate clear sales and revenue and training goals and provide staff with appropriate feedback and direction for development.
- Recruit, lead, motivate, develop, and retain sales team.
- Drive a culture of sales, service, and hospitality with the team.
- Ability to collaborate cross-functionally with Marketing, Game Experience, Creative, Ticket Services, and other department leaders.
- Execute sales campaigns with a high level of detail orientation and project management.
- Track and report daily and weekly sales figures to the Sr. Director of Ticket Sales and Service.
- Participate in event day ticketing, prospecting, hosting, or customer service duties; always representing the organization and brand in a positive manner.
- Attend, contribute, and participate in weekly ticketing leadership meetings.
Qualifications
- Minimum of 2+ years of successful Ticket Sales leadership experience.
- Minimum of 5+ years of successful sales experience (sports business a plus).
- Proven success in managing and coaching a sales team.
- Outstanding written and verbal communication skills.
- Ability to identify key business priorities and manage time and projects accordingly.
- Ability to manage multiple tasks simultaneously, while remaining organized, efficient and calm under pressure.
- High emotional intelligence, intellectual curiosity, and desire to grow professionally.
- Proven ability to work collaboratively in a team-oriented environment.
- Skilled in analyzing data, developing concise recommendations, and presenting to leadership.
- Skilled in various ticketing platforms and software (i.e. Archtics/TicketMaster, Salesforce, etc.).
- Bachelor's degree preferred; preferably in business or sports management.
Bay FC is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation, or any other characteristics protected by applicable federal, state or local laws.
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