Ticket Agent
3 days ago
As a Box Office Associate with The Ambassador Theatre Group US Holdings Inc, you will be responsible for selling tickets to patrons in person at the Box Office, assisting with ticketing needs and questions, distributing will call tickets, and answering box office phones. You will work as a team to ensure positive patron experiences and adhere to COVID-safe practices.
About the Position
- Selling tickets to patrons in person at the Box Office.
- Assisting patrons with ticketing needs and questions.
- Distributing will call tickets.
- Answering box office phones.
- Working as a team to ensure positive patron experiences.
- COVID vaccination and a commitment to COVID-safe practices are required.
Key Responsibilities
- Sales and customer service.
- Operate a point-of-sale system.
- Process ticket sales and exchanges.
- Answer phone calls and respond to emails.
- Work collaboratively with the box office team.
Requirements
- Customer relations and phone etiquette.
- Knowledge of Windows-based programs.
- Bilingual is a plus.
- Demonstrated experience with customer service and cash handling.
- Ability to maintain superior customer service both in person and over the phone.
- Capable of multi-tasking in a fast-paced environment.
- Must be able to type 30 wpm.
Benefits
- Flexible schedule.
- Access to purchase great seats to shows.
- Paid parking.
- Close to public transportation.
The Ambassador Theatre Group US Holdings Inc is a world leader in live entertainment, with 50 iconic venues across North America, the UK, and Germany. We partner with top creative talent and present critically acclaimed productions that have won over 80 Tony and Olivier Awards. Our core values - Passionate, Smart, Collaborative, and Ambitious - are about our people, and we strive to create great live entertainment experiences for all.
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