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Collision Shop General Manager

3 months ago

Mentor, United States The Boyd Group Full time

Company: Gerber Collision & Glass

WELCOME TO GERBER COLLISION & GLASS

Our Team Members Drive Us Gerber Collision & Glass is one of the largest collision repair companies in North America. With $2+ billion in sales, over 800 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW Every Customer and Be the Best

We invite you to join our team. Gerber offers a great place to launch and grow careers. As we continue to grow, we have endless opportunities for you to grow with us.

Gerber Collision & Glass recognizes, values and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans.

Job Description:

NOW HIRING IN OUR NORTHEAST OHIO MARKET

Position Overview

Are you someone with automotive industry or management experience that would like to grow your career? Gerber is looking for the next General Manager to lead one of our collision repair centers. This is a great opportunity for candidates with a few years of automotive industry, retail, leadership or management experience who can help us WOW our customers and motivate our team members to provide safe, high quality repairs.

Job Responsibilities

  • Lead team to WOW all external and internal customers through consistent execution of proprietary WOW (Wow Operating Way) Operating Way process

  • Meet or exceed Key Performance Indicators including CSI, profitability, cycle time, etc

  • Coach, manage and develop on-site team members

  • Foster relationships with insurance partners and preferred vendors

  • Manage and maintain the operating budget for designated collision center

  • Forecast, target and track monthly sales, profit and expense objectives

  • Maintain a clean and organized facility

  • Monitor shop facilities, equipment and resources

  • Direct daily production meetings/walks to confirm through-put and delivery dates

  • Facilitate monthly Health & Safety and staff meetings

  • Participate in monthly leadership and manager meetings.

  • Attend ongoing training, information sessions and workshops

  • Ensure all Team Members participate and keep current on all trainings including I-CAR, KPA Safety training, etc

Qualifications

  • 2+ years of experience in a similar management/leadership role; automotive industry experience a plus

  • Exceptional problem-solving and communication skills

  • Proficiency with estimating systems and insurance direct repair guidelines

  • Ability to lead and motivate staff to reach common goals

  • Experience managing a budget or monthly sales a plus

  • I-CAR or ASE Certifications are a bonus