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HR Benefits Coordinator
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The HR Benefits Coordinator is a key person on the HR Team to provide best in class customer service to our employees by processing Benefit and Leave of Absence (LOA) changes. The role is a strong administrative position that will require attention to detail and good organizational skills. This is a hybrid role between in office and working from home (3 days in office, 2 days at home subject to change per business needs).
KEY RESPONSIBILITES:
Benefits:
- Maintain vendor file feeds with various benefit carriers, ensure records are accurate and up to date with new hires or terminations
- Manage 401k paperwork, questions and file feeds
- Approve Life events and process mid-year benefit changes
- Facilitate Open Enrollment and New Hire Trainings
- Communicate and create materials for all Benefit programs for associates and answer any benefit questions or issues that may arise.
HRIS:
- Subject Matter Expert on ADP Workforce Now
- Enter New Hires, make record changes and terminate employees from the system
- Upload Merit files and bulk pay changes
- Enter LOA information to ensure accurate employee records
Leave of Absence:
- Manage all Leave of Absences for the company, answer employee questions, process paperwork and make approval/denial decisions while ensuring records are updated in the system.
- Create standardized procedures for all employee communications regarding Leaves of Absence (LOAs).
- Identify and escalate any potential liabilities with employee LOA claims to the appropriate channels for review.
- Partner with STD/LTD vendor to manage and process disability claims.
- Work with HRBPs and Director of HR to establish internal LOA policies and create LOA templates that are tailored to meet specific company needs.
- Ensure differentiation of LOAs for Union vs. Non-Union associates per the CBA
- Work with EHS Manager to address situations where employee leave of absence coincide with Workers’ Compensation claims.
- Maintain and stay current on updates with any state and federal leave changes
- Monitor and manage benefit premium payments while employees are out on LOA, ensure accurate tracking, and update the system as needed.
Administrative:
- Provide back-up support for HR Coordinator
- Any appropriate filing and ensuring records are accurate.
- Other duties as assigned.
POSITION QUALIFICATIONS:
Required:
- Prior experience in administrative support roles required, prior benefits experience required,
- Prior experience with ADP preferred
- Strong Data Entry, Organizational and Time Management skills
- Experienced in LOA administration and approvals/denials in prior roles required
- Demonstrated experience with state and federal leave laws, including a track record of staying up to date of any changes.
- Advanced Excel Skills required.
- Ability to handle confidential information, decisions, and situations.
- Experienced in handling difficult conversations with employees with ability to stand firm supporting company policies and LOAs.
- Must be flexible and enjoy switching tasks quickly.
- Above average interpersonal and customer service skills, with ability to work cross functionally and adapt to different social settings.
- Must be extremely organized, detail oriented, and able to multi-task while effectively utilizing time management skills.
Preferred:
- ADP experience heavily preferred
- Manufacturing experience
- Vendor management experience
***Please note that we are not accepting inquiries or submissions from outside staffing or recruiting agencies for this position.***
The Coats Company is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity or expression, and other characteristics protected by law.
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