Office Assistant

2 months ago

Brewer, United States Archadeck of Central Maine Full time
Job DescriptionJob DescriptionWe are Archadeck Outdoor Living, North Americas leading designer and builder of outdoor living spaces such as decks, porches, sunrooms, hardscape patios and shade structures.
We seek an Office Assistant professional with previous administrative support experience. As an Office Assistant, you will serve as an integral part of the operations team and will assist the Business Owner in the day-to-day duties critical to the success of this results-driven and goals oriented company. You are a highly motivated person with strong verbal and written communication skills, organizational skills, excellent customer service skills and the ability to follow our documented processes.
RESPONSIBILITIES
  • Support and assist the Business Owner with the administrative and customer support activities of the business
  • Communicate with office team members, clients, building officials, and suppliers to convey any pertinent information
  • Enter and maintain client data, financial information, vendor information, and crew assignments in Archadecks CRM, accounting and pricing tools, and other technology applications as appropriate
  • Manage tasks and reminders for every office project in a timely fashion and maintain client job folders as appropriate
  • Assist in the development and implementation of company marketing & business plans per the guidance of the Business Owner
  • Follow up on any client/vendor collection or payment issues and communicate with the Business Owner as appropriate
  • Assist in the resolution of any client questions and/or complaints with customer satisfaction in a timely manner
  • Assist with answering calls to ensure the vast majority of client inquiries are met with immediate service
  • Adhere to all company policies, procedures, and business ethics codes
  • Manage accounts receivable and accounts payable
QUALIFICATIONS
  • 2 years minimum experience working as a member of high-performance teams
  • Independent work ethic and professional positive attitude
  • Ability to organize and manage multiple priorities and to work in a fast-paced environment
  • Ability to meet deadlines and manage budgets
  • Strong attention to detail
  • Strong customer service orientation
  • Strong reading, writing, arithmetic, interpersonal communication skills
  • Ability to learn quickly and adapt to new technologies/environments/situations
  • Desire to constantly learn and innovate with regard to products, methods, and processes
  • Experience and proficiency with Microsoft Office applications (Word, Excel, etc.), Quickbooks, Google Apps, and various web technologies is required


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