Healthcare Administrative Assistant

7 days ago


Brewer, Maine, United States Northern Light Health Full time
Job Summary

Northern Light Health is seeking a highly skilled and detail-oriented Patient Service Representative to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support in a fast-paced medical office environment.

Key Responsibilities
  • Provide excellent customer service to patients, families, and healthcare providers
  • Manage patient registration, scheduling, and insurance verification
  • Process referrals, authorizations, and billing
  • Maintain accurate and up-to-date patient records
  • Communicate effectively with patients, families, and healthcare providers
  • Participate in quality improvement initiatives to enhance patient care and satisfaction
Requirements
  • High School Diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Basic computer skills and knowledge of medical software
  • Ability to maintain confidentiality and handle sensitive information
Working Conditions

This position requires prolonged periods of sitting, standing, and walking. Potential exposure to abusive and/or aggressive people may occur.



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