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Full-Time Tasting Room Associate, James Cole Winery
2 months ago
Tasting Room Associates are responsible for growing wine sales, wine club memberships, and public knowledge of James Cole Winery. The people who are most successful in this role are passionate about wine, love interacting with all types of people, enjoy working as part of a team, and bring a sense of positivity and energy with them to work each day. We pay well, offer great benefits and healthy commissions. And, we just happen to be looking for a new team member who can bring a great attitude, kindness, professionalism, and a solid work ethic every day.
RESPONSIBILITIES
- Host groups and provide memorable, elevated tasting experiences.
- Educate our guests on our unique history and share our amazing stories.
- Sell our wines in a direct-to-consumer environment.
- Close wine club member sign-ups.
- Sell wine over the phone, book reservations, and provide top-tier customer service at all times.
- Help host special events for our wine club members and the public.
- Keep the tasting room clean and well-organized to ensure a comfortable experience for our guests.
- Minimum of two years of relevant work experience within the wine industry; experience in similar high-end environments preferred.
- Strong understanding of sales strategies and closing techniques.
- Experience with high-end and luxury-oriented customers.
- Must be driven, able to take initiative, and have the aptitude to solve problems.
- Have an outgoing personality and ability to maintain a positive outlook.
- Be a reliable, adaptable, and enthusiastic team member.
- Passion for wine and hospitality a must.
- Must be able to work weekends and holidays.
- Familiarity with WineDirect Point of Sale System is a plus.
- A variety of schedules available with most hours being between 9:00 AM to 6:30 PM, weekend availability a must
- Our full-time employees are generally scheduled to work 32-40 hours per week.
- Work at James Cole Winery in Napa, California.
- Must be able to lift up to 50 lbs (case of wine) regularly and to remain standing on feet for long periods of time.
- Must be 21 years of age or older.
- We offer a competitive hourly rate, with additional opportunities for commissions, quarterly bonuses, and lucrative credit card tips. The average host in this position can make up to $95,000 per year. Hourly rates are determined during our interview process, by assessing a candidate’s experience, skills against internal peers and against the scope and responsibilities of the position.
- Regular full-time employees also get access to our comprehensive medical, dental, and vision. They’re also eligible for paid time off, paid holidays, and a pension plan.
- Wine allocation
- Please submit your resume and a little bit about why you are excited about this opportunity.
- Applicants must be willing to consent to a background check.
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