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Therapy Technician/Front Desk Coordinator-Receptionist

2 months ago

Cheyenne, United States Teton Therapy Full time
Job DescriptionJob DescriptionOur company is growing and needs to add an additional team member to ensure our continued success. This position will require someone who is self-driven, open-minded, and growth-focused.
Purpose: The purpose is to make the Therapists (including Therapy Assistants) as productive as possible by accomplishing all the tasks that a Therapy Tech is legally allowed to perform. To assist the Therapists so that appointments go smoothly for both the Patient and Therapists. It is difficult to deliver high-quality care in a successful manner without a Therapy Tech. It is critical to the purpose of the practice. We can’t have a productive office without efficient Therapy Techs. Our intention is to expand and grow as a company. This makes it possible for career growth and opportunity.
This position will also assist the Front Desk Coordinators in the handling of their duties. The purpose of this role is to assist the front desk coordinator in ensuring that all patients are fully scheduled, the schedule is full and balanced, every phone call is answered and handled, ensure patients are greeted and welcomed at every visit.
A therapy technician does the following:
  • Enhances the Therapists efficiency
  • Ensures a safe, clean, and organized environment at all times
  • Ensures that everything a Therapists needs to provide treatment is ready, stocked, and available
  • Ensure we have happy patients who feel they have been heard
  • Any other duties as assigned

The Front Desk Coordinator Assistant does the following:
  • Covers Front Desk when the Front Desk Coordinator is unavailable
  • Provide backup coverage for answering phones
  • Assists with patient intake and checking-in patients to visits
  • Assists with data entry
  • Assists with ensuring all patients are fully scheduled
  • Assist with paperwork including scanning, faxing and filing
  • Any other administrative duties as assigned

We Offer:
  • Weekend-free work schedule
  • Competitive wage
  • Paid time off
  • Bonus Program
  • Simple IRA with company match
  • Additional benefits are available if the position grows to 30 hours or more.

Requirements & Qualifications of Successful Applicants
  • Clearly speak, read, and write English
  • Listen and accurately follow instructions
  • Punctual
  • Professional
  • Time management
  • Communication
  • Active listening
  • Ability to confront difficult situations
  • Sensitive to patients' needs
  • Confidentiality
  • Able to observe and correct problem areas quickly
  • Problem-solving skills
  • Friendly, upbeat attitude

The successful candidate for this position will need to share our passion for helping others and bringing about life-changing experiences in our patients. If you thrive on challenge, growth, and opportunity, we would like to talk to you. Teton Therapy not only wants our patients to reach their peak results—we expect our employees to, as well. Our employees work hard, so they can play hard

About Us:While we operate in three locations across Wyoming, we share one vision as a company: Helping people live healthier lives through the use of physical and occupational therapy. Since 1999, Teton Therapy and its unique mission have thrived and continue to expand. We believe strongly in advancing our staff and fostering their development. Teton Therapy is passionately service-oriented and takes pride in being actively engaged in making our communities even greater.We offer a particularly unique work experience; we are a small-but-mighty business located in small-but-mighty communities throughout the great state of Wyoming. Because we operate as a small business, our employees are self-driven, take their work personally, and actively participate in decision-making.Our team members are focused on delivering exceptional service to our patients, advancing professional capabilities, and, of course, having fun. To ensure we are able to continue this, we need to add a position to our team. Are you self-driven and eager to develop as a leader? Do you want to work with a dynamic team that feels like a family? We’d love to hear from you

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