(Senior) People and Culture Business Partner

Collinson Group is a global leader in driving loyalty and engagement for many of the world’s largest companies. Predominantly through the provision of travel related benefits within a market leading digital travel ecosystem. The group offers a unique blend of industry and sector specialists who together provide market-leading experience in delivering products and services across four core capabilities: Loyalty, Lifestyle Benefits and Insurance.

The group provides unrivalled insight and expertise around affluent consumers and frequent travelers, creating and delivering products and services now accessible to over 400m end consumers.

We have more than 25 years’ experience, with 28 global locations, servicing over 800 clients in 170 countries, employing 1,800 people.

We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.

Key clients include: Visa, Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.

Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.

Never short of ambition, the success of our business is delivered through the diverse and talented team of over 1,800 colleagues globally.

What does a (Senior) People and Culture Business Partner do?

In this role, you will play a key part in creating a balanced approach to the strategic and operational people and culture goals of the business while maintaining those aspects of the culture which we seek to preserve. Your role as advisor and partner to the managers and senior managers will ensure excellent people and culture practices are operating throughout the divisions you work with and will play an active role in developing leadership and management capabilities. You will work collaboratively across the P&C team to promote a cohesive team environment and partner with the regions and the specialist P&C functions.
Aside from employee relations, this role will heavily focus on interventions and solutions around learning and development, talent mobility, engagement, culture and help design the region’s Corporate and Social Responsibility (CSR) and Diversity, Equity, and Inclusion initiatives in partnership with the Centers of Excellence.

What You'll do?

• Be a trusted consultant to the business, to develop and implement the People and Culture business strategy in line with Collinson strategy and the operational goals of the allocated business units
• Be an advocate and support the ‘One Collinson’ concept to help develop a group identity and sense of belonging for our employees.
• Provide advice and support to managers and staff on a wide range of people and culture issues including best practice, employment legislation and ensure people related legal and compliance issues are managed effectively and aligned with the overall P & C strategy.
• Support on-going change management activity within your divisions and taken ownership in relevant consultations where necessary.
  •  Create and facilitate delivery of the strategic people plans and aid managers to deliver on their business objectives by ensuring the optimum plans are in place and being worked through.
  •  Support leaders on workforce planning and organization design, restructuring, mergers and acquisition activity.
• Act as the guardian for supporting the timely delivery of key business process including annual salary reviews, appraisals, succession planning, colleague engagement survey and career development, talent management and succession planning and the development of senior level business objectives.
  •  Deliver assigned projects with quality to timeline with good communication and collaboration across the relevant audience/sponsors and stakeholders.
  •  Identify processes for improvement within the People and Culture. function and assist with solutions to further enhance the P&C reputation across the Group.
  •  Facilitation of Performance and Calibration process which drives a high-performance culture.
  •  Creation of Insight/Analytics and recommendations into People and Culture and the strategic workforce plans and actions
  •  Support D&I agenda working with the D & I Lead to create targets, plans and priorities to improve D & I across the function.
  •  Mentor to P&C Advisors.

What You'll Need?

• It is essential that the role is performed in a manner that enhances the desired culture of the organization and is in line with the organizational values. Emphasis is on collaboration and integrity.
  •  Ability to build and maintain relationships at all levels and influence senior stakeholders
  •  Ability to lead by example in challenging situations and think objectively and strategically to build organizational effectiveness.
  •  Essential to have proven experience and working knowledge of US Employment Laws and, desirable to have experience of another specialist area.
  •  Hold a full generalist remit including employee relations, compensation and benefits, talent development, leadership consultation, along with other people and culture projects.
  •  Experience or exposure, facilitating performance and talent calibration processes.
  •  Comfortable presenting to groups and facilitating workshops.
  •  Able to present recommendations in a clear compelling format appropriate to the situation.
  •  Able to balance the commercials of the business whilst up-holding Collinson values.
  •  Able to work in ambiguous or changing situations and priorities own work.
  •  Experience of being able to implement projects whilst maintaining BAU to high standard.

You can look forward to a competitive salary and benefit plan including but not limited to:

• 100% employer paid medical, dental, life & LTD insurance for employees
• 100% match to your 401k deferrals (limited) with 100% vesting at 6 months
• Supplemental Insurance including STD, additional Life
• Priority Pass Membership
• Global Mentoring Program
• Wellness Programs
• Lifestyle Benefits

Collinson is an equal opportunity employer and welcomes differences in all their forms including: color, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success.

We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Act smarter, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients.

In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc.