Social Media Community Engagement Coordinator

3 months ago


Matthews, United States Proverbs 31 Ministries Full time
Job DescriptionJob DescriptionSalary: DOE

ABOUT THE ROLE

The Social Media Community Engagement Coordinator plays a pivotal role in fostering a positive and engaging online community advancing the outreach efforts of Proverbs 31 Ministries that helps women know God’s truth and apply it to their lives. This role is responsible for fostering a positive and engaging online community across all owned media channels through messaging, commenting, and prayer. This role requires excellent communication skills, creativity, the ability to adhere to brand voice and guidelines, and a passion for building meaningful relationships with our audience. 


Status
Regular, Part Time

 

WHAT YOU'LL DO

  • Actively monitor and respond to comments, messages, and mentions across all social media platforms including Lysa TerKeurst, Proverbs 31 Ministries, Circle 31 Book Club and First5 app audiences.
  • Foster a positive community atmosphere by engaging with followers, answering questions, and addressing concerns in a timely and professional manner.
  • Develop and implement strategies to increase community engagement and grow our social media following.
  • Collaborate with the Social Media Team to create weekly compelling and shareable content that aligns with our brand voice and strategy.
  • Utilize multimedia tools to produce engaging visuals, videos, and other content formats such as TikTok and reels weekly.
  • Maintain the social interacting document with pre-written messages and updated links in order to streamline customer service responses. 

 

WHAT YOU'LL BRING

  • An understanding of and a commitment to the mission of Proverbs 31 Ministries.
  • Bachelor’s degree in Marketing, Communication or related field with a minimum of 2 years of proven experience in  social media community engagement.
  • Strong understanding and proficiency in major social media platforms (e.g., Facebook, Instagram, Twitter, TikTok, LinkedIn).
  • Familiarity with online community management tools and forums; certification in Meta Community Manager a plus. 
  • Excellent written and verbal communication skills. 
  • Proficiency in Google Suite and Slack. 
  • Creative thinking and the ability to generate innovative content ideas.
  • Strong organizational and multitasking skills.
  • The ability to work independently and as part of a team.


PHYSICAL DEMANDS

  • Working at a computer station and viewing a computer screen for extended periods of time.
  • Sitting or standing for prolonged periods, with opportunities for adjustments to ensure comfort and accessibility.
  • Operating a computer, including typing and using a mouse, as well as handling office supplies and documents.
  • Reading documents and observing project details. 
  • Understanding verbal communication in person, over the phone, and in virtual meetings.
  • Occasionally lifting and carrying light objects such as laptops, documents, and presentation materials, typically weighing no more than 20 pounds. 


BENEFITS OFFERED

  • Health & wellness benefits (medical, dental, vision, FSA, STD, life)
  • 401(k) with company matching
  • Employee Assistance Program
  • Paid time off on a prorated basis
  • 14 paid holidays on a prorated basis
  • 2 Wellness days
  • Paid Parental Leave
  • Extended Sick Leave
  • Volunteer time off
  • Discount on company resources
  • Work-life harmony


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