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Bilingual Administrative Assistant

1 month ago


Chesapeake, United States Carter Lumber Full time
Job DescriptionJob Description

A Carter Lumber Bilingual Administrative Assistant is responsible for providing administrative support which includes entering and generating quotes/orders, confirmation calls, assisting sales reps/office staff and providing excellent service to customers. This is accomplished by having constant communication with plant personnel to ensure orders are completed accurately and timely. A strong belief in the mission and goals of the company are necessary to this position.
Requirements:

  • Excellent telephone and customer service skills
  • Strong organizational and planning skills
  • Ability to multi-task; Strong time management skills
  • Strong attention to detail
  • Exceptional written and verbal communication skills
  • Knowledge of Microsoft Office including Outlook, Word, and Excel
  • Previous customer service experience
  • Bilingual strongly preferred (English/Spanish)
Responsibilities:
  • Assists in creating orders in management system
  • Confirms deliveries with customers
  • Prints required layouts and documentation daily
  • Ensures the paperwork process is running smoothly
  • Answers office phone calls and directs calls accordingly
  • Assists customers by providing information on products, stock, and lead times
  • Resolves delivery, quality and other issues or forwards to the proper personnel to ensure any issues are taken care of
  • Assists with payroll
  • Performs clerical duties such as data entry, filing, copying, and faxing
Benefits Provided (full-time employees):
  • Medical Insurance
  • Vision Insurance
  • Dental Insurance
  • Disability Insurance
  • Life Insurance
  • Employer-matching 401(k) Plan
  • Military encouraged to apply

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