Insurance Customer Service

2 weeks ago

Grandville, United States Coach Light Insurance Agency Full time
Job DescriptionJob Description

At Coach Light Insurance Agency, we are guardians of our clients' dreams, safeguarding their cherished aspirations. Our agency is dedicated to protecting what matters most, empowering individuals and families to pursue their ambitions fearlessly.

We cultivate an environment of camaraderie, support, and growth. Our diverse team is united by a shared commitment to excellence and innovation. We believe true success lies in nurturing lasting relationships built on trust and understanding, not just securing assets.

If you are driven by a passion to uplift lives, if you yearn to be part of a dynamic force that shapes futures, then Coach Light Insurance Agency is your calling. Join us on this extraordinary journey, where your unique talents will be celebrated, your growth nurtured, and your impact felt in the lives of those we serve. Embrace the opportunity to make a profound difference, one client at a time, and together, we will redefine what it means to protect and empower.

Job Opportunity Alert

Are you a passionate communicator with a knack for sales and a heart for exceptional customer service? Look no further - we are seeking a dedicated Insurance Customer Service / Inside Sales Representative to join our dynamic team

We believe in providing top-notch service to our valued customers while also driving sales growth. As an Insurance Customer Service / Inside Sales Representative, you will be the friendly face and voice of our company, assisting customers with inquiries, offering product recommendations, and closing sales with finesse.

We offer:

  • Licensing Assistance (Will pay 100% for licensing)
  • Full-time Monday - Friday work schedule 8:30 am - 5:30 pm
  • $15 per hour ($31,200 per year) plus bonuses.
  • Opportunity for a raise after ONE WEEK
  • Supportive and collaborative team environment
  • Opportunities for growth and career advancement
  • Comprehensive training and ongoing development
  • Weekends and Evenings off

If you're ready to embark on a rewarding career where you can make a difference while achieving your sales goals, we want to hear from you Join us in delivering exceptional service and driving sales success. Apply now and take the first step towards an exciting new opportunity


Benefits

Hourly Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Career Growth Opportunities

Evenings Off

Weekends Off

Best in-state training/licensing opportunity

Hands-on Mentorship

Weekly One on One

Team Collaboration

Mon-Fri Schedule

Team Building Activities

Company Outing with the completion of goals


Responsibilities
  • Build strong customer relationships to increase retention and loyalty to the products.
  • Advise clients on suitable insurance policies depending on their needs and objectives.
  • Skillfully manage inbound calls, while maximizing opportunities for cross-selling to the current book of business.
  • Handle confidential information with discretion and follow established protocols.
  • Utilize various computer systems for daily transactions, take premium payments, review, update, and make changes to policies, claim handling, and endorsements.
  • Create and Schedule appointments for Sr Sales Representatives
  • Maintains phone time and sales quotas as determined by management.

Requirements
  • Property and Casualty License is Required. Employer will pay 100% of licensing fees
  • Insurance Experience is not required to apply
  • Demonstrated success in customer-facing roles.
  • Experience working in an office environment and utilizing computer software. Proficient typing/data entry skills.
  • Demonstrate professionalism over the phone, in writing, and in the office to create a positive work environment and ensure effective communication.
  • Ability to multitask, problem-solve, and thrive in a fast-paced environment
  • Strong attention to detail and a positive attitude
  • Ambitious self-starter who can work independently to hit targets and collaborate with team members.

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