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Teller

1 month ago

Rochester, United States Think Bank Full time
Job DescriptionJob Description

At Think Mutual Bank, we're on a mission to help our customers build a better financial life. If you are passionate about extraordinary customer service and exhibit enthusiasm and optimism while still asking critical questions, the Teller position may be a great place to launch your career.

You'll have the chance to create a difference in the lives of our customers every single day as they look to you as their trusted advisor and advocate. You'll be empowered to help our customers make informed decisions about their financial needs by answering their questions, resolving their issues, or directing them to an appropriate business line representative.

As a Teller your daily job duties may consist of:

  • Greeting customers and making them feel welcome, as well as catching up with those you see regularly
  • Processing transactions for customers to help them manager their finances
  • Finding ways to make financial services more convenient for customers, like helping them sign up for online banking and mobile deposit
  • Playing a meaningful role in finding the right solutions for customers by recommending additional products and services to meet customers' needs
  • Working closely as a team and referring customers to your Think Bank partners (mortgage, insurance, investments, small business)

Qualifications:

  • High school diploma or GED equivalent required
  • A Bachelor's degree preferred
  • Six months of customer service experience

Schedule: This is a full-time position working 40 hours/week. The hours for this role will range from 7:15 AM - 6:15 PM Monday through Friday, and Saturdays from 8:45 AM - 12:45 PM.

Benefits: The position is eligible for a full benefits package including:

  • Health insurance with HSA contribution
  • Dental insurance
  • Vision insurance
  • Up to 23 days of PTO annually
  • Seven paid holidays
  • Four weeks of paid family leave
  • Up to 7.5% 401(k) employer match
  • Tuition reimbursement
  • Clothing allowance

Think's open culture empowers employees to provide the best financial care to customers every single day. Our professional compensation plan is passionate about quality of business outcomes and helping customers achieve peace of mind. We are not focused on quantity, as compensation is not directly related to the number of accounts opened or volume produced.

At Think Bank, we’re focused on delivering on the promise of being a great place to work, and one of the ways we accomplish this is by creating an environment where all employees feel they have the opportunity to achieve their goals. We value our differences - in thought, style, culture, ethnicity, and experience – and understand that diversity and inclusion are good for business and make our company stronger.

Think Mutual Bank is an Equal Opportunity Employer, M/F/Disability/Veteran



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