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Service Administrator

4 months ago

Helena, United States Aware Inc. Full time
Job DescriptionJob DescriptionDescription:EARLY HEAD START Service AdministratorEARLY HEAD STARTWAGE: $70,000.00 to $73,000.00 Annually DOE/DEQCompetitive Benefits PackageHELPING PEOPLE LIVE INDEPENDENT LIVESAre you looking for more than a job?

This Position can be located in the following communities within Montana:

Butte, Billings, Belgrade or Helena


Are you the healthcare champion we’ve been looking for?


AWARE is looking for the right person to lead the Early Head Start team as the Early Head Start Service Administrator.


If you embrace new ideas with a heart full of energy, we invite you to join a caring, compassionate, and fully engaged team that isn’t afraid to get vulnerable with one another. We have gritty, but respectful conversations that drive the needle forward on what it means to provide the highest quality of care for our clients. At AWARE, our strength lies in our culture of care. AWARE’s Unconditional Care Principles inspire the services we provide to each person who comes to us for care and these principles lead how we treat ourselves and our clients; with hope, compassion and focus on the next right step. When you join the AWARE team, you will become part of an organization that has a rich history (over 45 years) helping Montanans with mental health and/or developmental disabilities. AWARE strives to provide the highest quality of care, every single day. When you join the AWARE team, you will be joining a team that believes that building on strengths is the key to success, that prides itself in taking on and sticking with the hardest challenges, believes we are agents of change, that everything is normal until proven otherwise, and that families are our most important resource.Working for our organization means that regardless of your role, we’ll support you so you can support others. AWARE seeks to provide opportunities for employees to grow professionally through its tuition advancement program, professional development opportunities and in-house trainings.


Principal Duties & Responsibilities:

  • Assures and maintains compliance with Head Start Performance Standards and Montana Childcare Licensing regulations;
  • Work as a member of the Operations Team, under the supervision of the EHS Director, to ensure that AWARE Early Head Start’s mission is carried out.
  • Participate in the design of internal structures, systems and policies.
  • Provides supervision, leadership, guidance and monitoring of EHS education staff, family service, ERSEA, childcare partnership, and health and wellness staff, including the clear establishment of annual performance goals, corrective action for poor performance, regular staff meetings, and development of job descriptions;
  • Perform supervisory responsibilities including but not limited to notification of vacant positions; screening applicants; arranging and participating in preliminary and preparation of paperwork for hiring, annual performance reviews of assigned staff;
  • Coordinate individual team member’s work schedules and leave requests to ensure proper coverage within a team in accordance with the AWARE procedures;
  • Provides general supervision of staff in the absence of the EHS Director;
  • Assists EHS Director in program monitoring of all service areas;
  • Assists EHS Director in annual program self-assessment, community assessment and annual program report;
  • Ensure that each program area has developed and implementing appropriate goals, monitoring systems and an integrated work plan.
  • Attends center level functions such as parent committee meetings and special events;
  • Maintain records and documentation for all direct service contracts and licensing (child care licensing, DECA license, TSG software licensing and any other educational licensing);
  • Assists in establishing formal and informal Memorandums of Understanding with identified community partners including Head Start, Early Head Start, Local Education Associations (LEA) and child care partners,
  • Facilitate service and program operations by discussions through the sharing of information and knowledge, identification of teamwork issues, development of problem-solving recommendations, and recommendations of standardizing team operations;
  • Identify practices that are and are not working and make recommendations to the assigned supervisors;
  • Participates in organizational development and long-range planning.
  • Coordinates, plans and facilitates in-service and staff training.
  • Monitors the implementation of services through regular staff meetings and individual supervisory meetings;
  • Maintains confidentiality of records and information on Early Head Start staff, children and families;
  • Participates in program planning/coordination with other Service Areas;
  • Update and implements service plans, policies, and procedures relating to ERSEA;
  • Updates and implements service plans, and procedures relating to administrative assistant position;
  • Coordinate with EHS Assistant Director – Operations to provide annual Program Information Report (PIR);
Requirements:

Required Skills, Abilities & Education:

  • A thorough understanding of the above-noted services, individuals, resources, and tools.
  • Requires at least three (3) years in a leadership position with a demonstrated knowledge of program planning and implementation practices and cultivating community relationships, including supervisory experience.
  • Demonstrated experience, skills and abilities in high-level management and supervision
  • A BS/BA Degree in Social Work, Early Childhood Education/Development, Human Services, Health Care Management, or Business Administration

Preferred Skills & Abilities & Education:

  • Experience working with children aged 0 – 5 and families in a Head Start/Early Head Start setting with a demonstrated knowledge of program planning, early childhood assessment and family systems.

To learn more please visit www.aware-inc.org.


Benefits:

AWARE proudly offers an excellent benefits package, uniquely designed to support you and your family in staying well, professional growth, and achieving financial security. AWARE’s benefits include:

  • Annual raises
  • Tuition Reimbursement
  • Health Insurance
  • Dental/Vision Insurance
  • 401(k) with company match
  • Life Insurance
  • Wellness programs
  • Generous paid time off

AWARE is proud to be an equal opportunity employer