Administrative Medical Assistant

1 month ago

Warwick, United States Comprehensive Community Action Full time
Job DescriptionJob DescriptionDescription:

CCAP Mission Statement - To empower all people and communities, challenged by poverty as well as social and cultural barriers, through advocacy, education, and access to high quality health and human services.


Job Summary:

The Administrative Medical Assistant will be responsible for answering incoming calls, scheduling appointments, taking complete and accurate messages, registering and updating patient information, canceling and rescheduling appointments as well as checking patient insurance eligibility and confirming upcoming appointments. Perform a wide variety of administrative and general office duties to support medical staff members. Assist in obtaining and recording patient data in charts and reports. Respect the confidentiality of agency and clients.

WORK SCHEDULE DEMANDS

This is a full-time position, 37.5 hours per week. Part-time when specified by the Health Center Director. Occasional unscheduled overtime may be required in the event of vacation time or short staffing. May be required travel to different Family Health Services’ locations. May also be required to work at any CCAP location.

Requirements:

REQUIRED QUALIFICATIONS:

  • High school diploma, GED, Medical Assistant Certification desired
  • Microsoft word, excel, electronic medical record,
  • Medical terminology, typing
  • Providing/maintaining all required immunizations and or vaccinations
  • Organizational and research skills
  • Detail-focused
  • Organizational skills
  • Strong interpersonal communication and written skills
  • Excellent communication skills for all levels of client, provider, and colleague interaction.
  • Professional and respectful telephone manner
  • Current CPR (BLS) certifications
  • Must be able to clearly present information to patients and employees, be dependable and show initiative
  • Bilingual/Bicultural Spanish a plus

KEY RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Obtain and record patient data in charts and reports
  • Answer telephone in courteous professional manner.
  • Computer literate
  • Paperwork, faxing, electronic messaging as needed
  • Adhere to agency policies and professional code of ethics
  • Clean and stock working area/lab
  • Alert appropriate person of supplies needed
  • Answer phones in courteous manner
  • Take accurate, legible phone messages and medication requests
  • Secure department and end of shift if last to leave, unplug equipment, lock medication cabinets, and shut off lights.
  • Computer literate
  • Other duties as needed.

CONFIDENTIALITY OF INFORMATION

Full access to client's medical record and some access to financial/statistical material. Maintains client confidentiality at all levels of interaction in accordance with State and Federal Laws and CCAP Policies and procedures.


PHYSICAL EFFORT/ ENVIRONMENT:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and to talk to hear. The employee frequently is required to use hands, fingers, handle or feel objects, tools or controls and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and / or move up to 40 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The environment is a clinical business office environment. Potential exposure to blood borne pathogens, respiratory diseases and other infectious diseases, and other biohazardous material requiring universal standard precautions. This position requires the individual to have their own transportation, a current unrestricted license to drive, documented auto insurance and the individual must be willing to work in client’s homes.


CCAP is an Equal Employment Opportunity employer and is committed to providing equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, status as a protected veteran or any other protected characteristics as established by applicable federal, state, or local laws. This applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotions, terminations, layoff, recall, transfer, leaves of absence, compensation, and training.

Our Benefits

Our comprehensive benefits package includes 403(b), health insurance, vision and dental insurance, life insurance, long term disability, flexible spending accounts, health reimbursement accounts, tuition reimbursement up to $1,000 annually, Employee Assistance Program, generous vacation, sick and personal days, and up to 12 available paid holidays for full-time employees and some benefits are included for part-time employees.

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