Data Entry Customer Service

2 weeks ago


Jersey City, United States Elle Seller Full time
Job DescriptionJob Description

The Data Entry Customer Service role at Elle Seller is designed for individuals who can efficiently manage customer interactions while maintaining accurate data records. This dual-role position involves entering customer data into company systems and addressing customer inquiries with professionalism and care.

Responsibilities:

  • Enter customer information, orders, and other relevant data into the company's database with a high degree of accuracy.
  • Respond to customer inquiries via phone, email, and chat, ensuring their issues are resolved promptly and effectively.
  • Update and maintain customer records to ensure all data is current and correct.
  • Provide product and service information to customers, helping them make informed decisions.
  • Collaborate with internal teams to resolve customer issues and ensure seamless service.
  • Generate reports based on data entry tasks and customer interactions.
  • Handle confidential customer information with care and discretion.

Requirements

  • High school diploma or equivalent.
  • Previous experience in data entry, customer service, or a related field is preferred.
  • Strong attention to detail and accuracy.
  • Excellent verbal and written communication skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  • Ability to multitask and work efficiently in a fast-paced environment.

Benefits:

  • Competitive weekly salary.
  • Comprehensive health, dental, and vision insurance.
  • Paid time off, including holidays.
  • Retirement savings plan with a company match.
  • Opportunities for career development and advancement.

Salary:

$850 - $1150 each week

Job Type:

Full-time

On site Job

Location: New Jersey

THIS WILL BE AN OFFICE JOB AND CANDIDATES MUST WORK IN THE OFFICE WITHIN THE NEXT 3 WEEKS

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