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Entry Level Sales and Customer Service Representative

1 month ago

Burbank, United States HB Solutions Full time
Job DescriptionJob Description

Here at Alpha K-Net, our mission is to foster a culture for people to be successful and maintain a proper balance between life and business. We strive to inspire happiness in our people’s lives, not only in business but with their friends and family. We find that when someone has the proper lifestyle balance they excel in all aspects of their life, including their work-life which helps us grow as a business and hit our goals as a team.

We celebrate our employee's successes by recognizing their achievements throughout the year. We not only care about our employees, we care about the communities we are in. We partner on numerous community projects throughout the year.

Who we are looking for:

Our Entry Level Sales and Customer Service Representative ensures the delivery of excellent customer service while building solid customer relationships. We accomplish this by handling questions, relieving concerns, and driving sales with speed and professionalism in person.

Entry Level Sales and Customer Service Representative Responsibilities:

  • Initiate and complete the sales and customer service process by communicating with local consumers
  • Discuss client offerings, promotions, and services with the consumer base to provide practical solutions to their current telecommunications issues
  • Collaborate with members of the Customer Service, Sales, and management teams by attending meetings regarding client expectations, sales process, market testing, and business practices
  • Become familiar with telecommunications industry trends, competing firms and their offers, and new products to answer consumer questions and negotiate the best service solutions
  • Achieve development goals by measuring and tracking sales metrics, consumer outreach, and market trends and working with upper management


Entry Level Sales and Customer Service Representative Qualities:

  • Positive attitude
  • Minimum education level: High school diploma or GED
  • Friendly and helpful personality
  • A willingness to learn and grow

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