Customer Service Representative

3 weeks ago


York, United States TruAdvantage Team Full time
Job DescriptionJob DescriptionWe’re seeking a positive, personable customer service representative for a rewarding career opportunity You’ll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, a positive work environment, and can’t wait to get startedCompensation:

42,000+ at plan

Responsibilities:
  • Provide thorough follow-ups to customer interactions, ensuring customer satisfaction
  • Resolve customer complaints in a friendly and timely manner to ensure high customer satisfaction
  • Refer to customer scripts when working through difficult situations and refer to a supervisor, if necessary
  • Keep track of customer accounts and make updates with new account information as necessary
  • Interact with the sales lead to maintain and improve service and product knowledge
Qualifications:
  • Strong knowledge of customer interface and interaction
  • Must have graduated high school, received a G.E.D. or equivalent
  • Excellent active listening, interpersonal, and communication skills
About Company

We are a growing and progressive real estate team based in York, PA with collaboration partners across the United States. Our sales team and support personnel have achieved some of the highest honors in the residential real estate industry.

Our team is the Best of Zillow and we are one of Zillow's highest-level partners in their Flex program. We are coached by some of the top coaches in the real estate industry. Our team coaches with and trains within the Sandler Sales Institute. Ongoing consistent skill-building, sales training, and personal growth are critical to the success of our team.

We have a proven sales system with an abundance of leads. Our employees and team members are willing and open to non-traditional and new ideas about how to successfully sell homes and have a mindset that allows for significant growth. Hardcore accountability and integrity are a requirement for becoming a member of our team/family.



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