Customer Service Representative

1 week ago


New York, United States Midtown Agency Full time
Company Description

Midtown Agency is a company located in Manhattan, NY that prioritizes its team members and values their expertise. The company trusts its team members to take the lead on clients' needs and provides opportunities for them to develop their skills and reach their full potential. Midtown Agency's philosophy revolves around client satisfaction and growth for individuals and businesses, with a focus on communication and seizing opportunities in the sales industry.

Role Description

This is a full-time on-site role for a Customer Service Representative at Midtown Agency in Manhattan, NY. The Customer Service Representative will be responsible for providing customer support, ensuring customer satisfaction, and delivering a positive customer experience. They will handle customer service inquiries and resolve any issues or concerns in a timely and professional manner.

Qualifications
  • Customer Service Representatives and Customer Support skills
  • Experience in ensuring customer satisfaction
  • Customer Service and Customer Experience skills
  • Excellent communication and interpersonal skills
  • Ability to handle customer inquiries and resolve issues
  • Strong problem-solving skills
  • Attention to detail and organization skills
  • Prior experience in the sales industry is a plus


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