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Customer Service Representative

3 months ago

York, United States Truadvantage Team Full time
Were seeking a positive, personable customer service representative for a rewarding career opportunity Youll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, a positive work environment, and cant wait to get started Responsibilities: Provide thorough follow-ups to customer interactions, ensuring customer satisfaction Resolve customer complaints in a friendly and timely manner to ensure high customer satisfaction Refer to customer scripts when working through difficult situations and refer to a supervisor, if necessary Keep track of customer accounts and make updates with new account information as necessary Interact with the sales lead to maintain and improve service and product knowledge Qualifications: Strong knowledge of customer interface and interaction Must have graduated high school, received a G.E.D. or equivalent Excellent active listening, interpersonal, and communication skills Compensation: 42,000+ at plan

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