Current jobs related to Customer Service Specialist - South Bend - Tri-Pac Inc


  • South Bend, United States Tri Pac, Inc. Full time

    Tri-Pac, Inc. a contract development and manufacturing company (CDMO) specializing in liquid and aerosol filling for personal care and pharmaceutical marketers, is seeking an experienced Key Account Manager/ Customer Service Specialist for immediate addition to our fast-growing team. The ideal team member is a passionate, self-motivated, and detail-oriented...


  • South Bend, United States Tri Pac, Inc. Full time

    Tri-Pac, Inc. a contract development and manufacturing company (CDMO) specializing in liquid and aerosol filling for personal care and pharmaceutical marketers, is seeking an experienced Key Account Manager/ Customer Service Specialist for immediate addition to our fast-growing team.The ideal team member is a passionate, self-motivated, and detail-oriented...


  • South Bend, United States Tri-Pac Inc Full time

    Job DescriptionJob DescriptionTri-Pac, Inc. a contract development and manufacturing company (CDMO) specializing in liquid and aerosol filling for personal care and pharmaceutical marketers, is seeking an experienced Key Account Manager/ Customer Service Specialist for immediate addition to our fast-growing team.The ideal team member is a passionate,...


  • Bend, United States St. Charles Health System Full time

    The Customer Service Specialist delivers quality customer service while assisting with departmental duties. This position does not directly manage any other caregivers. ESSENTIAL FUNCTIONS AND DUTIES: Answers incoming customer service phone calls and Customer Service, Customer Service Specialist, Specialist, High School, Coding Specialist, Retail,...


  • Bend, United States St. Charles Health System Full time

    Typical pay range: $21.54 - $29.08 per hour, based on experience. This position comes with a comprehensive benefits package that includes medical, dental, vision, a 403(b) retirement plan, and a generous Earned Time Off (ETO) program. ST. CHARLES HEALTH SYSTEM JOB DESCRIPTION TITLE: Customer Service Specialist REPORTS TO POSITION: Customer Service Supervisor...


  • South Bend, Indiana, United States G & A Consulting Full time

    About the RoleWe're seeking a highly skilled and motivated Customer Service Specialist to join our team at G & A Consulting. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and providing top-notch support to our clients.Key ResponsibilitiesCustomer Interactions: Respond to incoming calls,...


  • South Bend, Indiana, United States Tire Rack Full time

    About the RoleTire Rack is seeking a skilled Customer Care Specialist to join our e-commerce team. As a key member of our customer support team, you will work collaboratively to provide exceptional support to our customers.ResponsibilitiesAssess customer needs in a high-volume call center environment and provide solutions via telephone or email.Communicate...


  • South Bend, United States G & A Consulting Full time

    Job DescriptionJob DescriptionWe’re seeking a positive, personable customer service representative for a rewarding career opportunity! You’ll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, a positive work environment, and can’t wait to...


  • South Bend, United States G & A Consulting Full time

    Description We're seeking a positive, personable customer service representative for a rewarding career opportunity! You'll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, a positive work environment, and can't wait to get started! After 90...


  • South Bend, Indiana, United States Glen Neely - State Farm Agent Full time

    Join Our Team as an Insurance Sales Support SpecialistAre you a personable and enthusiastic individual who thrives on delivering outstanding customer support? If this resonates with you, we have an excellent career opportunity available. Become part of a dedicated team of independent insurance agents focused on assisting clients in managing their risks and...


  • South Bend, Indiana, United States Bob's Discount Furniture Full time

    Role OverviewAs a Customer Engagement Specialist, you will be at the forefront of our customer interactions, focusing on understanding and fulfilling their home furnishing aspirations.Key ResponsibilitiesWelcome and Assist Customers: Create a warm and inviting atmosphere for customers, ensuring they feel valued and understood.Identify Needs: Engage with...


  • South Bend, Indiana, United States Bob's Discount Furniture Full time

    Role OverviewAs a Customer Engagement Specialist, you will be responsible for creating a welcoming atmosphere for our customers. Your primary focus will be to:Welcome and Connect: Greet customers warmly and engage them in conversation to understand their home furnishing aspirations.Identify Needs: Utilize your expertise to uncover customer needs and...


  • South Bend, Indiana, United States Maple Avenue Printing and Embroidery Full time

    Job OverviewWe are a reputable commercial printing and embroidery company, Maple Avenue Printing and Embroidery, seeking a detail-oriented and organized Sales Support Specialist to join our team.This is an excellent opportunity for a customer-focused individual to thrive in a fast-paced environment where accuracy and efficiency are paramount.Key...


  • Bend, United States Bend Metro and Park Recreation District Full time

    Job Type Part-time, Temporary Description Benefit type: part time temporary Benefits available: For a full description of our benefits, please click here. Do you love helping people? Do you enjoy working with all members of our community? Become a Customer Service Specialist. At Bend Parks and Recreation we are committed to delivering the best customer...


  • South Bend, Indiana, United States Fisher Auto Parts Full time

    Join the Team at Fisher Auto Parts For over 85 years, Fisher Auto Parts has been dedicated to delivering exceptional customer service and quality automotive parts and accessories. Our employees are vital to our ongoing success and growth. We offer a variety of career opportunities and benefits for both new and existing team members. We are currently looking...


  • South Bend, Indiana, United States Bob's Discount Furniture Full time

    Role OverviewAs a Customer Engagement Specialist, you will be responsible for creating a welcoming atmosphere for customers. Your primary focus will be to:Welcome and Connect: Greet customers warmly and engage them in conversation to identify their home furnishing needs.Assist in Design Vision: Help customers visualize their design aspirations and guide them...


  • Bend, Oregon, United States Team Hyundai of Bend Full time

    Job OverviewBecome a valued member of Team Hyundai of Bend as a Service Center Customer Relations SpecialistAre you enthusiastic about delivering outstanding customer support? Do you excel in a dynamic setting where each day presents new challenges? If this resonates with you, we invite you to consider a role with us at Team Hyundai of Bend as a Service...


  • South Bend, Indiana, United States Atlantic Aviation Full time

    Career Opportunity at Atlantic AviationAt Atlantic Aviation, we are dedicated to delivering outstanding customer support and professionalism within the aviation sector. If you are passionate about aviation and possess a strong customer service background, the role of Front Desk Customer Service Representative in South Bend, IN may be an ideal match for you....


  • South Bend, Indiana, United States Atlantic Aviation Full time

    Career Opportunity at Atlantic AviationAt Atlantic Aviation, we are dedicated to delivering outstanding customer service and professionalism within the aviation sector. If you aspire to build a career in aviation, the role of Front Desk Customer Service Representative in South Bend, IN may be an ideal opportunity for you. Collaborate with industry experts...


  • South Bend, Indiana, United States Johnson Controls International Full time

    {"title": "Route Service Specialist", "content": "Job SummaryWe are seeking a highly motivated and organized Route Service Specialist to join our team at Johnson Controls International. As a key member of our team, you will be responsible for servicing and selling fire extinguishers and emergency lights, as well as conducting inspections and training to...

Customer Service Specialist

4 months ago


South Bend, United States Tri-Pac Inc Full time
Job DescriptionJob Description

Tri-Pac, Inc. a contract development and manufacturing company (CDMO) specializing in liquid and aerosol filling for personal care and pharmaceutical marketers, is seeking an experienced Key Account Manager/ Customer Service Specialist for immediate addition to our fast-growing team.
The ideal team member is a passionate, self-motivated, and detail-oriented team player who is committed to the success of our customers. A Key Account Manager/ Customer Service Specialist oversees and coordinates all customer needs in the organization including processing customer orders, managing all new product lines including Bill of Material (BOM) creation, and daily communication with the Tri-Pac operation teams.
Responsibilities

  • The Key account manager/ Customer Service Specialist will be the single point of contact for all commercial requirements.
  • Create an Open Order Report for each of your assigned customers and lead regular meetings/communication with the customer to review and resolve all open items and issues.
  • Be the lead customer point of contact for all reorders.
  • Ensure client satisfaction by responding to requests and inquiries within 24 hours.
  • Assist your assigned R&D Lead with any New Product Development requests.
  • Create & maintain the ERP system data for materials, BOMs, pricing, customer information, etc.
  • Coordinate artwork files, proofs, approvals between the customer & component supplier.
  • Obtain Filling & Assembly information, Sampling plans, and shipping information from the customer & verify accuracy for the Tri-Pac Production/ Specifications teams.
  • Collaborate cross departmentally as needed.
  • Attend internal and external meetings as necessary.
  • Meet regularly with your assigned R&D Lead to review all project updates and escalate issues as needed, noting to be prepared with all relevant information and viable solutions.
  • Abide by all safety procedures and practices as they relate to the Production and Laboratory areas.
  • Approach work with a positive attitude and embrace the culture and work environment of the Tri-Pac culture.
  • Create Customer-Supplied Inventory Report; review with inventory Manager; provide monthly to customers.
  • Convert customer’s Purchase Orders to Tri-Pac Sales Orders; check for accuracy, price confirmation & ship date feasibility.
Qualifications
  • Bachelor's degree in a related field preferred; or equivalent experience
  • Very organized with the ability to multi-task across many ongoing projects
  • Must possess excellent computer & communication skills (verbal & written)
  • Must be proactive, strive to meet deadlines, and remain customer focused.
  • ERP working knowledge and proficiency required.

Benefits
Competitive Salary/ Pay & Packages, Unlimited PTO (for salaried employees), Insurance, 401K, Life Insurance, Disability (Long term/ Short term) and Continuous Training. Tri-Pac, Inc. recognizes the importance of continuing education and offers Education Assistance to our employees to encourage continued personal development and growth.
Empowering Your Potential, Shaping Our Future Together
Thank you for your interest and consideration of a career with Tri-Pac, Inc.
www.tri-pac.us
Tri-Pac, Inc. is an Equal Employment Opportunity / Affirmative Action Employer
To Staffing & Recruitment Agencies: Our Company does not accept unsolicited CV's or applications from agencies. We are not responsible for any fees related to unsolicited CV's or applications and explicitly reserve the right to contact candidates presented in such unsolicited CV or application.

Powered by JazzHR

T7jXIe4DFI