Regional Field Service Technician
1 month ago
Regional Field Service Technician
Who are we?
A-Gas is the global expert in the supply and full life-cycle management of specialty chemicals and gases, providing refrigerants, blowing agents, fire protection agents, and carbon credit offsets to our customers worldwide. Rapid Recovery is the company's service division and the number-one provider of refrigerant recovery services for the HVAC, refrigeration, demolition, and marine industries. With industry-leading recovery, reclamation, and gas processing technologies, A-Gas continues to lead the industry in developing cutting-edge solutions designed to protect the environment. For more information regarding A-Gas, please visit us online at www.agas.com/us.
Job Purpose
This role helps territories in the assigned region to meet their refrigerant gas acquisition goals by assisting with large, complex, and specialty recoveries and ensuring compliant and legal refrigerant recovery processes are followed. You are a subject matter expert on recoveries and will train and re-train- technicians and Field Service Managers as necessary to ensure overall safety and compliance.
Primary Place of Work
This role will support the Southwest region and must be located near a major airport and a Network location within their region.
- Bergen, NJ
- Cleveland, OH
- Detroit, MI
- NYC, New York
- Philadelphia, PA
Key Responsibilities
- Travel to network locations across the assigned region to be the Subject Matter Expert on large, complex, and specialty refrigerant gas recoveries.
- Must be able to communicate and have the knowledge and ability to train field service technicians on EPA-compliant recoveries.
- Ensure adherence to and provide training on Network Standards including but not limited to; EPA 608 refrigerant gas recovery standards, demonstrate a safety mindset and teach safe recovery practices, and advise on truck, equipment, and shop organization.
- May assist or act as the Field Service Manager as needed when the Field Service Manager is unavailable. Duties include; visiting current customers and providing excellent customer service through attentive, high-quality regular interactions, scheduling field service technicians, completing electronic work orders, and updating the CRM with customer interactions.
- Strong knowledge of the full suite of Rapid Recovery products and services; including service, gas buy-back, and refrigerant spot buy sales.
- Ensure that all required data is entered into the company job order software and sales system.
- Adhere to EPA and safety regulations.
- Other duties as reasonably assigned.
Experience, Knowledge, and Qualifications
- High School Diploma or Equivalent required
- Natural mechanical ability
- Good communication skills
- Enjoy interacting with people
- Excellent computer and data entry skills with high attention to detail
- Ability to secure a CDL-C/Hazmat
- Ability to complete training and pass EPA testing
- Must be 25 years of age or older with a clean driving record
- This is a high travel position and must be able to travel 50% to 75%
- Must be able to lift at least 75# and bend, stoop
- Must be able to work flexible hours
Why A-Gas?
This position starts at $32 - $37/hour, depending on experience and geographic differential
A-Gas offers generous benefits including medical, dental, vision, paid holidays, paid time off (PTO), a 401(k), company-paid short-term & long-term disability, life insurance, training initiatives, professional certifications, and a tuition reimbursement program. It is an exciting time to be a part of A-Gas, come grow with us
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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