Call Center Customer Service Agent

2 weeks ago

Miami, United States Promotion Pia Full time
Job DescriptionJob DescriptionDescriptionCompany: Promotion PiaLocation: Miami, FL
Pay Range: $900 - $1200eekly
On site


About Promotion Pia: In a world that is dominated by digital content, brands and businesses can only achieve influence by engaging audiences in a more personalized and powerful way. At Promotion Pia we believe in making an impact, hence our name. The specialists at our agency believe in creativity, planning, collaboration and insight-led thinking.

Job Description: we are seeking a highly motivated and customer-oriented individual to join our team as a Call Center Customer Service Agent. As a Customer Service Agent, you will be the primary point of contact for our valued customers, providing exceptional service and resolving inquiries or issues promptly and efficiently.

Key Responsibilities
  • Answer incoming customer calls, emails, and chats promptly and professionally
  • Provide exceptional customer service, ensuring customer satisfaction and building strong customer relationships
  • Resolve customer inquiries and complaints effectively, escalating complex issues to the appropriate team members when necessary
  • Process customer orders, returns, and exchanges accurately and efficiently
  • Maintain accurate customer records and update customer accounts with relevant information
  • Stay up-to-date with product knowledge to provide accurate information to customers
  • Collaborate with cross-functional teams to resolve customer issues and improve overall customer experience


Skills, Knowledge and Expertise
  • High school diploma or equivalent
  • Previous customer service experience in a call center or similar environment preferred
  • Excellent verbal and written communication skills
  • Strong problem-solving skills and ability to think on your feet
  • Ability to multitask and thrive in a fast-paced environment
  • Proficient in using customer service software, CRM systems, and Microsoft Office Suite
  • Strong attention to detail and ability to maintain accuracy in data entry

Benefits
  • Competitive salary
  • Opportunities for professional development and growth
  • Collaborative and supportive work environment
  • Health benefits package
  • Paid time off and holidays


  • Call Center Customer Service Agent

    2 weeks ago

    Miami, United States Fresh Form Draft Full time

    Call Center Customer Service AgentDepartment: Craftexcom Employment Type: Full Time Location: Miami, FL Compensation: $18.50 - $30.00 / hour DescriptionJob Title: Call Center Customer Service Agent Location: Miami, FL Welcome to Craftexcom, the dynamic and innovative marketing company that brings brands to life through unparalleled creativity and strategic...

  • Call Center Customer Service Agent

    3 days ago

    Miami, United States Fresh Form Draft Full time

    Call Center Customer Service AgentDepartment: Craftexcom Employment Type: Full Time Location: Miami, FL Compensation: $18.50 - $30.00 / hour DescriptionJob Title: Call Center Customer Service Agent Location: Miami, FL Welcome to Craftexcom, the dynamic and innovative marketing company that brings brands to life through unparalleled creativity and strategic...

  • Call Center Customer Service Agent

    2 weeks ago

    Miami, United States Fresh Form Draft Full time

    Call Center Customer Service AgentDepartment: Craftexcom Employment Type: Full Time Location: Miami, FL Compensation: $18.50 - $30.00 / hour DescriptionJob Title: Call Center Customer Service Agent Location: Miami, FL Welcome to Craftexcom, the dynamic and innovative marketing company that brings brands to life through unparalleled creativity and strategic...

  • Call Center Customer Service Agent

    2 weeks ago

    Miami, United States Craftexcom Full time

    Job DescriptionJob DescriptionDescriptionJob Title: Call Center Customer Service AgentLocation: Miami, FLWelcome to Craftexcom, the dynamic and innovative marketing company that brings brands to life through unparalleled creativity and strategic brilliance. With a passion for all things marketing, we are committed to delivering exceptional solutions that...

  • Call Center Agent

    4 days ago

    Miami, United States South Mountain Healthcare & Rehabilitation Center Full time

    We are searching for a polite, professional call center agent to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center agent may handle a high volume of inbound or outbound calls or both and should seek to...

  • Call Center Customer Service Agent

    2 weeks ago

    Miami, United States Fresh Form Draft Full time

    DescriptionJob Title: Call Center Customer Service AgentLocation: Miami, FLWelcome to Craftexcom, the dynamic and innovative marketing company that brings brands to life through unparalleled creativity and strategic brilliance. With a passion for all things marketing, we are committed to delivering exceptional solutions that connect businesses with their...

  • Call Center Agents

    2 weeks ago

    Miami, United States The Adecco Group Full time

    Adecco is assisting their client with their search for Call. Center Agents. Type: 40 hrs/wk. Contract. Start Date: Within the next few weeks. Location: REMOTE - Pay: $16.00 to $17.00 (based on experience)Important Shift Information:Regular shift Agent, Call Center, Customer Service, Technology, Staffing, Information

  • Call Center Agent

    3 weeks ago

    Miami, United States Icon V Full time

    Job Title: Call Center Agent   Company: Icon V Location: Miami, FL     About Icon V: Icon V – Florida is more than a digital marketing agency; we’re a team of storytellers, strategists, and technologists dedicated to taking your brand to new heights. Founded in 2020, our journey is marked by innovative solutions, successful campaigns, and satisfied...

  • Call Center Agent

    2 weeks ago

    Miami, United States Creattix Talk Full time

    Job Title: Call Center Agent Location: Miami, FL Job Type: Full-time Company: Creattix Talk Job Description: We are seeking a dynamic and customer-focused Call Center Agent to join our team. As a Call Center Agent, you will be the first point of contact for our customers, providing them with exceptional service and support. You will handle a variety of...

  • Call Center Agent

    3 weeks ago

    Miami, Florida, United States Icon V Full time

    Job Title: Call Center AgentCompany: Icon VLocation: Miami, FLAbout Icon V:Icon V – Florida is more than a digital marketing agency; we're a team of storytellers, strategists, and technologists dedicated to taking your brand to new heights. Founded in 2020, our journey is marked by innovative solutions, successful campaigns, and satisfied clients. Icon V...

  • Call Center Agent

    4 weeks ago

    Miami, United States Icon V Full time

    Job DescriptionJob DescriptionJob Title: Call Center AgentCompany: Icon VLocation: Miami, FLAbout Icon V:Icon V – Florida is more than a digital marketing agency; we’re a team of storytellers, strategists, and technologists dedicated to taking your brand to new heights. Founded in 2020, our journey is marked by innovative solutions, successful campaigns,...

  • Call Center Agent

    1 week ago

    Miami, United States Elle Seller Full time

    Elle Selle we are currently seeking a motivated and customer-focused individual to join our team as a Call Center Agent. In this role, you will be responsible for handling inbound and outbound calls, providing exceptional customer service, and resolving customer inquiries or concerns.Responsibilities:Answer incoming calls and respond to customer inquiries or...

  • Call Center Agent

    1 week ago

    Miami, United States Elle Seller Full time

    Elle Selle we are currently seeking a motivated and customer-focused individual to join our team as a Call Center Agent. In this role, you will be responsible for handling inbound and outbound calls, providing exceptional customer service, and resolving customer inquiries or concerns.Responsibilities:Answer incoming calls and respond to customer inquiries or...

  • Call Center Agent

    6 days ago

    Miami, United States Tone Talk Tel Full time

    Job Title: Call Center Agent Job Description: Position Overview: As a Call Center Agent, you will be the first point of contact for customers seeking assistance or information regarding our products and services. You will play a crucial role in ensuring customer satisfaction by providing excellent service, resolving issues efficiently, and maintaining a...

  • Call Center Agent

    2 weeks ago

    Miami, United States Elle Seller Full time

    Job DescriptionJob DescriptionElle Selle we are currently seeking a motivated and customer-focused individual to join our team as a Call Center Agent. In this role, you will be responsible for handling inbound and outbound calls, providing exceptional customer service, and resolving customer inquiries or concerns.Responsibilities:Answer incoming calls and...

  • Call Center Agent

    6 days ago

    Miami, United States Tone Talk Tel Full time

    Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the Tone Talk Tel with the position of Call Center Agent - Tone Talk Tel which was opened this. If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy...

  • Call Center Agent

    1 week ago

    Miami, Florida, United States Tone Talk Tel Full time

    Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the Tone Talk Tel with the position of Call Center Agent - Tone Talk Tel which was opened this. If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy...

  • Call Center Agent

    2 weeks ago

    Miami, United States PSG Global Solutions Full time

    At Cano Health, our culture is a family of families, growing stronger together to improve the lives of our patients, communities, and our associates. A culture that succeeds because of the hearts and minds of our people. Our values and guiding prin Agent, Call Center, Healthcare, Medical, Customer, Patient, Staffing

  • Call Center Customer Service Assistant

    2 weeks ago

    Miami, United States Omni Clear Communications Full time

    Job Title: Call Center Customer Service Assistant Job Summary: We are seeking a dynamic and dedicated individual to join our team as a Call Center Customer Service Assistant. In this role, you will be the frontline representative of our company, providing exceptional service to our customers through various communication channels. Your primary responsibility...

  • Call Center Customer Service Assistant

    2 weeks ago

    Miami, Florida, United States Omni Clear Communications Full time

    Job Title: Call Center Customer Service AssistantJob Summary:We are seeking a dynamic and dedicated individual to join our team as a Call Center Customer Service Assistant. In this role, you will be the frontline representative of our company, providing exceptional service to our customers through various communication channels. Your primary responsibility...