Call Center Agent

1 month ago


Miami, United States Elle Seller Full time
Elle Selle we are currently seeking a motivated and customer-focused individual to join our team as a Call Center Agent. In this role, you will be responsible for handling inbound and outbound calls, providing exceptional customer service, and resolving customer inquiries or concerns.

Responsibilities:
  • Answer incoming calls and respond to customer inquiries or concerns in a professional and timely manner.
  • Make outbound calls to prospective customers to promote our products and services.
  • Provide customers with accurate and detailed information about our products and services.
  • Resolve customer complaints or concerns in a calm and professional manner.
  • Assist customers with placing orders, tracking shipments, and processing returns or exchanges.
  • Maintain customer records by accurately updating account information.

Requirements
  • High school diploma or equivalent.
  • Previous experience in a customer service role, preferably in a call center environment.
  • Excellent verbal and written communication skills.
  • Strong problem-solving and decision-making abilities.
  • Ability to multitask and work in a fast-paced environment.
  • Proficient in computer skills, including Microsoft Office applications.

$850 - $1150week

Job Type

Full-time
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