Onsite Office Coordinator

4 weeks ago

Tyler, United States Kindful Health LLC Full time
Job DescriptionJob Description

Position Objective: Are you looking for a position to impact patients and families? Are you searching for a company that is focused on a culture of caring where best in class patient care is the priority? If so, apply now as an Office Coordinator of Kindful Health

Job Summary: An Office Coordinator of Kindful Health is an integral part of our team. They ensure our office operations run smoothly by performing a variety of day-to-day office and clerical tasks to help make a difference in our patients' lives. As an Office Coordinator, you must be comfortable communicating with patients, families, co-workers, physicians, and our external vendors.

Essential Education and Experience: Bachelors degree preferred and at least one year of Hospice office experience.

Responsibilities & Duties: The Office Coordinator will be responsible for:

  • Adheres to all regulatory requirements and professional standards
  • Oversees the messaging system through the EMR
  • Performs patient intake through EMR
  • Manages all patient schedules through the EMR
  • Manages e-fax portal
  • First line of communication with phone calls or office visitors
  • Manage supply ordering
  • Follows policies and procedures consistent with recognized standards of professional practice
  • Provide high levels of communication both internally with the Kindful team and externally with patients and families to assure top CAHPS scores
  • Collaborate with your Clinical Director and entire team to provide a "concierge" level hospice experience

Qualifications & Skills: The best candidate for this opportunity demonstrates mastery of all facets of hospice care and displays a communication style that makes everyone who works with them want to do their best. This team member is happy in the field providing patient care and embraces new opportunities to learn and grow.

Compensation:

Hourly - $24 - $31.25 per hour

Benefits - Benefits including health insurance, retirement plan (with matching) and access to other customary benefits and some unique benefits like Virtual MD visits and Roadside Assistance.

Culture: Kindful is unique in that we are a culture driven company where our highest purpose is simply "To Serve". Our Values are rooted in "Truth, Accountability, Excellence & Mercy" which is the core of our "T.E.A.M." approach where every voice is valued as it takes an engaged village to deliver on the full promise of hospice.

Characteristics:

We look for 3 key characteristics in each and every team member who joins Kindful including:

1.) Optimism - we acknowledge that hospice can be a tough business so during the inevitable challenging days we must remain optimistic about the future realizing that through our efforts tomorrow can be a brighter day for our patients, their families, ourselves, our families and Kindful.

2.) Enthusiasm - patients and families dealing with the challenge of an end of life event are often drained of their energy. It is up to us, as Kindful team members, to bring the energy and enthusiasm that our patients and families need to make this once in a lifetime experience a lasting, positive mark.

3.) Growth Mindset - We believe it's inherent to the high calling of healthcare professionals to always be striving for improvement. As such, we embrace the learning of new skills, technologies and processes that help us continuously strive to provide a better and better end of life experience.

Travel: Within your local market

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