Customer Service Representative

1 month ago

Chicago, United States Truong Enterprises Inc. Full time
Job DescriptionJob DescriptionCompany: Truong Enterprises 
Role: Customer Service Rep. / Data Entry
Type: Direct hire, full-time 
Location: Chicago, IL (100% onsite) 
Salary: $18.00/hr. 
Shift hours: 1:30a-10:30am -Monday-Friday 
 **Unable to sponsor visas now or in the future. 

About Us  
Truong Enterprises, Inc. is a leading ethnic foods distributor in the Midwest with a drive for continuous growth and expansion. With a mission of bringing flavors of the world to every table, we specialize in authentic ethnic fruits, vegetables, frozen, and grocery items that help families recreate the taste that they grew up with and explore new cultures. We are looking to expand our already diverse team and add new team members that share a passion for food, culture, and exploration.  
 
Job Description 
As a data entry/customer service representative, you will be responsible for greeting and assisting customers as they arrive to pick up orders. You will coordinate with the dispatcher, warehouse, loaders, and sales representatives to ensure that the customer’s order is fulfilled and ready for pickup and loading. 
 
Responsibilities include but are not limited to: 
  • Collaborate with multiple departments (dispatch, warehouse, shipping, etc.) to ensure that customer needs are met. 
  • Analyze product demand to fulfill orders.  
  • Communicate with warehouse to replenish inventory to fulfill customer orders.  
  • Coordinate with the shipping department to load customers. 
  • Communicate with customers to confirm orders, pick up time and/or delivery time. 
  • Answer phone calls and provide support for customers. 
  • Perform other duties as assigned by manager or supervisor. 
  • Create and process Return Merchandise Authorization (RMA).  
  • Maintain a clean and organized workstation.  
  • Report and address any Issues or concerns related to customer orders in a timely manner.  
  • Report any opportunity for improvements to your supervisor.  
 
Requirements and Qualifications: 
  • Excellent communication and interpersonal skills. 
  • Basic computer knowledge, specifically Microsoft Excel required. 
  • Willingness to learn. 
  • Experience in the food industry is preferred, but not required. 
  • Ability to stand for hours in a cold environment with temperatures of 34⁰ F to 50⁰ F. 
  • Bilingual (Chinese – Mandarin, Spanish) is preferred, but not required.  
Benefits 
Medical, Dental, Matched 401K, 6 observed holidays, PTO. 
 

Powered by JazzHR

OumbQm6RKw

  • Csr - Customer Service Representative

    3 weeks ago

    Chicago, United States European & US Car Service Full time

    **Job Summary**: The Customer Service Representative is directly involved in all aspects of communicating with the customer during the collision repair process. This position is the image and face of our business when customers first call or enter our facility. We are looking for an enthusiastic, helpful and polite individual to join our team who will do...

  • Customer Service Representative

    3 weeks ago

    Chicago, Illinois, United States Circle K Stores, Inc. Full time

    Store : 200 N LaSalle, Chicago, Illinois 60606 Availability Shift/ Days Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work i Customer Service Representative, Customer Service, Representative, Retail, Service

  • Customer Service Representative

    4 weeks ago

    Chicago, United States Farmers Insurance Full time

    **IMMEDIATE OPENING!** Farmers Insurance agencies across the Greater Chicago Area are seeking Customer Service Representatives to join their growing teams! If you want to be a part of a winning and competitive culture, then this may be the career for you! Customer Service Representatives will be responsible for providing exceptional customer service to our...

  • Customer Service Representative

    4 weeks ago

    Chicago, United States Zing! Recruiting Full time

    Job DescriptionJob DescriptionCustomer Service RepresentativeZing Recruiting, in partnership with a global company that manufactures, distributes, and handles printing equipment and processes mail needs for clients located in Chicago, IL, is seeking a Customer Service Representative to join their team!Customer Service Representative Job Summary: Responds and...

  • Customer Service Representative

    4 weeks ago

    Chicago, United States Zing Recruiting Full time

    Job DescriptionJob DescriptionCustomer Service RepresentativeZing Recruiting, in partnership with a global company that manufactures, distributes, and handles printing equipment and processes mail needs for clients located in Chicago, IL, is seeking a Customer Service Representative to join their team!Customer Service Representative Job Summary: Responds and...

  • Customer Service Representative

    1 month ago

    Chicago, United States North Bridge Staffing Group Full time

    Exciting new Customer Service Representative opening with a well-established Non-profit Organization located in the Streeterville neighborhood.Hybrid schedule, 2/3-days a week in office.Temporary: ASAP through end of the year$21-$23/hour based on experienceJob descriptionWe are looking for a customer-oriented service representative. A customer service...

  • Customer Service Representative

    1 month ago

    Chicago, United States North Bridge Staffing Group Full time

    Exciting new Customer Service Representative opening with a well-established Non-profit Organization located in the Streeterville neighborhood.Hybrid schedule, 2/3-days a week in office.Temporary: ASAP through end of the year$21-$23/hour based on experienceJob descriptionWe are looking for a customer-oriented service representative. A customer service...

  • Customer Service Representative

    3 weeks ago

    Chicago, Illinois, United States University of Illinois at Chicago Full time

    Hospitality & Concierge Services:Serves as the point person for patient/guests to provide and/or retrieve information. Greets patients and guests, provides information and way-finding services in both English and Spanish. Distributes information rela Customer Service, Customer Service Representative, Guest Experience, Representative, Operations, Excel,...

  • Customer Service Representative

    2 weeks ago

    Chicago, United States Accede Solutions Inc (accedesol.com) Full time

    Customer Service RepresentativeOVERVIEW:The Customer Service Representative (CSR) handles incoming calls regardingscheduling of paratransit eligibility services.DUTIES:To perform this job successfully, an individual must be able to perform eachessential duty satisfactorily. Reasonable accommodations may be made toenable individuals with disabilities to...

  • Customer Service Representative

    2 months ago

    Chicago, United States Cobra Power Full time

    We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with...

  • Customer Service Representative

    1 week ago

    Chicago, United States Jago Associates Full time

    **Join Our Team as a Customer Service Representative** **Location**: Chicago, IL **Company**: Jago Solutions **About Jago Solutions** Jago Solutions is a leader in providing innovative solutions and exceptional service to our clients. Located in the vibrant city of Chicago, we are dedicated to delivering top-notch customer service and creating positive...

  • Customer Service Representative

    2 weeks ago

    Chicago, United States Fancy Group Full time

    **Position: Customer Service Representative** **About Fancy Group**: Fancy Group, a distinguished name in the hospitality industry, is seeking dedicated individuals to join our team as Customer Service Representatives in Chicago. If you're passionate about delivering outstanding service and assisting customers with a smile, we want you to be part of our...

  • Customer Service Representative

    4 weeks ago

    Chicago, United States Lasalle Network Full time

    Are you someone who thrives on delivering exceptional customer experiences? LaSalle Network is teaming up with a leading national company, and we're on the lookout for enthusiastic individuals to join their Chicago-based team as Customer Service Representatives. This contract-to-hire opportunity offers competitive hourly pay, comprehensive training and...

  • Customer Service Representative

    1 month ago

    Chicago, United States LaSalle Network Full time

    Are you someone who thrives on delivering exceptional customer experiences? LaSalle Network is teaming up with a leading national company, and we're on the lookout for enthusiastic individuals to join their Chicago-based team as Customer Service Representatives. This contract-to-hire opportunity offers competitive hourly pay, comprehensive training and...

  • Customer Service Representative

    1 month ago

    Chicago, United States LaSalle Network Full time

    Are you someone who thrives on delivering exceptional customer experiences? LaSalle Network is teaming up with a leading national company, and we're on the lookout for enthusiastic individuals to join their Chicago-based team as Customer Service Representatives. This contract-to-hire opportunity offers competitive hourly pay, comprehensive training and...

  • Customer Service Representative

    3 weeks ago

    Chicago, Illinois, United States LaSalle Network Full time

    Are you someone who thrives on delivering exceptional customer experiences? LaSalle Network is teaming up with a leading national company, and we're on the lookout for enthusiastic individuals to join their Chicago-based team as Customer Service Representatives. This contract-to-hire opportunity offers competitive hourly pay, comprehensive training and...

  • Customer Service Representative

    3 weeks ago

    Chicago, Illinois, United States Jet Support Services , Inc. Full time

    **Customer Service Representative** Chicago, IL / JSSI Parts & Leasing Parts Sales / Full-time About JSSI. . . For over 30 years, Jet Support Services, Inc. (JSSI), has been the leading independent provider of maintenance support and financial services to the business aviation industry. The company offers hourly cost maintenance programs to manage the often...

  • Customer Service Representative

    1 month ago

    Chicago, United States Jet Support Services , Inc. Full time

    **Customer Service Representative** Chicago, IL / JSSI Parts & Leasing Parts Sales / Full-time About JSSI. . . For over 30 years, Jet Support Services, Inc. (JSSI), has been the leading independent provider of maintenance support and financial services to the business aviation industry. The company offers hourly cost maintenance programs to manage the often...

  • Customer Service Representative

    3 weeks ago

    Chicago, Illinois, United States Moon Moments Ltd Full time

    Customer Service Representative (Weekly Pay) Location: Chicago, IL | On-Site (Considering applicants from Evanston, Berwyn, Skokie, and its environs who can commute) Availability: Full Time Our client in Chicago is seeking an enthusiastic Customer Service Representative to join their sales and marketing team. Responsibilities: Meeting with customers to...

  • Customer Service Representative

    2 months ago

    Chicago, United States Moon Moments Ltd Full time

    Customer Service Representative (Weekly Pay) Location: Chicago, IL | On-Site (Considering applicants from Evanston, Berwyn, Skokie, and its environs who can commute) Availability: Full Time Our client in Chicago is seeking an enthusiastic Customer Service Representative to join their sales and marketing team. Responsibilities: Meeting with customers to...