Receptionist / Administrative Assistant
3 months ago
Are you passionate about delivering exceptional service and support to clientele? Do you thrive in a collaborative team environment? If so, this is the role for you. If you are ready to make a meaningful impact in a respected insurance agency, apply now and become a valued member of our team
Responsibilities:
- Answering and directing all incoming calls to the office.
- Greeting walk-ins.
- Maintaining the front desk and conference room appearance.
- Operating the main email inbox for the office.
- Processing requests from mortgage companies.
- Documenting important policy notifications in our management system.
- Document retrieval from carrier websites.
- Handle outgoing and incoming physical mail.
- Review and handle billing inquires and payments
- Performing other work-related duties as assigned
- High school diploma or equivalent
- Excellent interpersonal skills and the ability to communicate effectively with team members
- Detail-oriented with exceptional organizational and time-management abilities.
- Proficient computer skills, including experience with agency management systems and Microsoft Office Suite.
- A customer-centric mindset with a passion for delivering outstanding service and building lasting client relationships.
- Adept at multitasking and managing multiple priorities in a fast-paced environment.
- Ability to multitask and manage multiple priorities in a fast-paced environment.
Benefits:
- Base $18 hour
- PTO included
- Health Insurance – Employer pays majority for the primary insured
- Dental/Vision/Aflac Available – Employee cost
- 401k after 12 Months - Employer 4% match
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