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Corporate Travel Coordinator

2 months ago

Cleveland, United States Flexjet Full time
Job DescriptionJob Description

Flexjet, a leading global provider of fractional private jet ownership, is currently seeking a qualified Corporate Travel Coordinator to join our Operations team. The Corporate Travel Coordinator works closely with our Flight Communication and Scheduling Teams in a demanding environment to complete crew movement to 1000+ pilots and cabin servers. Candidates in this role must provide exceptional customer service to Flexjet crewmembers and other internal customers within the organization.

RESPONSIBILITIES

  • Book and confirm commercial airline and rental car reservations for crewmembers as designated by Standard Operating Procedures.
  • Drive business to preferred air carriers to meet market share requirements and to achieve budgetary goals.
  • Field phone calls from crewmembers to answer questions and provide appropriate resolutions as required.
  • Assist with Administrative and Training travel responsibilities.
  • Resolve expense report discrepancies.
  • Complete special projects assigned by department supervisors.

EDUCATION & EXPERIENCE:

  • 2+ years in the aviation or travel industry.
  • 2+ years working in SABRE or related GDS.
  • Previous customer service experience required.
  • MUST demonstrate fanatical attention to detail and multitask in a challenging environment.
  • Muti-tasking is essential.
  • General comprehension of General Aviation is preferred but not required.

REQUIRED SKILLS:

  • Candidate should work well in a fast-paced environment and be flexible to the changing needs of the business.
  • Must be detail oriented and able to work productively independently or within a team.
  • Excellent oral/written communication and problem resolution skills are required.
  • Successful candidate will maintain a high level of professionalism while multi-tasking in a fast-paced environment.
  • Proficiency with Microsoft software applications and the aptitude to learn company specific software.
  • Must have excellent analytical skills.
  • Have a high level of professionalism and the ability to interact with all levels of leadership.
  • Flexjet is a 365/24/7 operation and candidate must be willing to work nights and weekends and Holidays if required. (4-day work week).
  • Role is on-site at our brand-new Global Command Center in our corporate headquarters in Cleveland, OH.