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Industrial Sales Representative
4 months ago
Lott Oil Company has established itself as a regional leader in the petroleum and oil industry. Throughout the company's growth, our dedication to family values has never wavered. We're family-owned and operated, and our team prioritizes customer service and personalized solutions. Consider joining our team with the mission of maintaining a constant self- improvement cycle and assist Lott Oil Company in remaining a best-in-class organization.
General Description
The Industrial Sales Representative maintains an expert level of product knowledge & applications in order to resolve customer issues. As the Industrial Sales Representative, you will provide support throughout the organization between sales staff, outside parties, operations and headquarters.
Essential Job Functions
An employee in this position may be called upon to do any or all of the following essential duties:
- Collaborate with existing managers & reps to support new & existing customers to increase customer business.
- Generates & processes new sales leads as necessary.
- Follow up with customers to ensure satisfaction of products & services.
- Troubleshoot prospective and current customer base lubricant opportunities.
- Deals with customer complaints & resolves issues as necessary.
- Provide ongoing support, including lubrication education, to sales team as well as customers.
- Provide oil analysis interpretation for both internal & external customers.
- Work with sales for planning, forecasting and taking care of customer needs.
- Manage and implement change to ensure continuous improvement.
- Develop and maintain customer relations.
- Gather data from other departments to help ensure communication throughout sales organization.
- Create and provide plant lubrication surveys.
- Have strong verbal & written communication skills.
- Define problems, collect data and draw valid conclusions.
Support the Mission, Values and Vision of Lott Oil Company, Inc
- Be Honest in all dealings with each other and each customer.
- Have Integrity and be reliable.
- Be Safe and act safely at all times.
- Be Loyal and compassionate to each other, our customers, our friends and families in our communities.
- Be Accountable in your words and deeds.
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